Agero Applauded by Frost & Sullivan for Delivering Unparalleled Service to Drivers with Its Groundbreaking Driver Assistance Solutions - Yahoo Finance

2 years ago 59

Agero's level offers broad and efficient assistance to assistance drivers get backmost connected the roadworthy safely.

, /PRNewswire/ -- Based connected its caller investigation of the digitalized roadside operator assistance services market, Frost & Sullivan recognizes Agero with the 2022 North America Product Leadership Award. Agero is simply a starring supplier of roadside assistance, mishap management, user affairs and connected conveyance technologies for stakeholders crossed the automotive manufacture with a affluent past of innovation and experience.

Agero Award Logo

Agero is the driving unit down operator mobility assistance and enactment passim each points successful the conveyance ownership travel - from acquisition to attraction to resell oregon commercialized successful - delivering a suite of work and exertion solutions that alteration automakers and car insurers to supply their customers with enhanced communication, safety, and convenience features. By transforming and reimagining a historically manual, stressful and time-intensive process by digitizing the full concatenation of events during a work request Agero has go a trusted partner not lone for its clients and third-party work providers, but for galore drivers crossed the country.

"Agero is simply a long-time person successful the operator information services space, moving with a robust roster of car security carriers, car manufactures, and different companies to present a integer roadside assistance dispatch platform, mishap absorption capabilities, connected conveyance services, and different products that enactment consumers passim their full acquisition owning oregon leasing a vehicle," said John Sisemore, Best Practices Research Analyst astatine Frost & Sullivan.

With 50 years of maturation and innovation nether its belt, Agero maintains 1 of the astir extended information repositories successful the industry. The company leverages this assets wrong an AI-driven dispatching motor to find the close equipment, vendor, and work quickly and wrong a client's circumstantial programme parameters, while communicating updates to the stranded motorist. Agero's state-of-the-art white-labled solutions alteration clients to present the precocious prime and brand-defining services and enactment their customers person travel to expect during these moments that substance - important touchpoints erstwhile these brands tin beryllium heroes. In addition, the institution is perpetually expanding its offerings to service its customers amended and stay astatine the forefront of innovation successful its industry.

Agero's ongoing optimization process is built connected the feedback of its users, who, aft each event, capable retired a survey to measure the work and remark connected imaginable improvements to each portion of the process: intake with agents, lawsuit enactment with work providers, and wide exertion experience. As a result, Agero's products are perpetually improving and making operator assistance arsenic seamless arsenic possible.

"With a white-label concern model, Agero helps its clients present unparalleled work to drivers successful request each day. As a institution that sits down the scenes, its ngo is to contiguous clients' brands archetypal and foremost, ensuring the services delivered acceptable seamlessly," added Sisemore.

According to Vishwas Shankar, a Frost & Sullivan Best Practices Research Analyst, "Agero has spent decades gathering and refining its roadside assistance and related work solutions portfolio, enabling usage cases crossed the roadside assistance ecosystem. The institution strives to beryllium the best, ingraining this absorption into its firm culture." Agero earns Frost & Sullivan's 2022 North America Product Leadership Award successful the digitalized roadside operator assistance services market.

Each year, Frost & Sullivan presents this grant to the institution that develops a merchandise with innovative features and functionality that is gaining accelerated marketplace acceptance. The grant recognizes the prime of the solution and the lawsuit worth enhancements it enables.

Frost & Sullivan Best Practices awards admit companies successful assorted determination and planetary markets for demonstrating outstanding accomplishment and superior show successful leadership, technological innovation, lawsuit service, and strategical merchandise development. Industry analysts comparison marketplace participants and measurement show done in-depth interviews, analyses, and extended secondary probe to place champion practices successful the industry.

About Frost & Sullivan

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Contact:

Kristen Moore
P: 1.210.247.3823
E: kristen.moore@frost.com

About Agero

Wherever drivers go, we're starring the way. Agero's ngo is to reimagine the conveyance ownership acquisition done a almighty operation of passionate radical and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label supplier of integer operator assistance services, we're pushing the manufacture successful a caller direction, taking manual processes, and redefining them arsenic digital, transparent, and connected. This includes: an industry-leading dispatch absorption level powered by Swoop; broad mishap absorption services; knowledgeable user affairs and connected conveyance capabilities; and a increasing marketplace of services, discounts and enactment enabled by a robust spouse ecosystem.

The institution has implicit 150 cardinal conveyance sum points successful concern with starring automobile manufacturers, security carriers and galore others. Managing 1 of the largest nationalist networks of autarkic work providers, Agero responds to astir 12 cardinal work events annually. Agero, a subordinate institution of The Cross Country Group, is headquartered successful Medford, Mass., with operations passim North America. To larn more, sojourn www.agero.com.