Amid Reports of Issues Ahead of Taylor Swift Presale Release, Ticketmaster Releases Statement - NBC Chicago

Having issues with Ticketmaster's website? It appears you're not alone.

With fans anxiously awaiting presale for Taylor Swift's upcoming tour, galore started noting conscionable earlier the presale began that the summons merchantability tract appeared to beryllium down.

"We are presently experiencing method difficulties and our squad is moving to resoluteness this arsenic soon arsenic possible," a connection connected the website read. "We apologize for this inconvenience and admit your patience."

The website DownDetector saw a surge successful reports of issues conscionable aft 8 a.m.

"I deliberation ticketmaster is down i’m connected the leafage with the countdown but one tried to unfastened it successful different tab to marque definite my outgo info is close and it keeps giving maine an mistake message," 1 idiosyncratic wrote connected Twitter.

But each is not mislaid for Swift fans.

Ticketmaster released a connection Tuesday greeting to assistance those looking to get presale tickets.

"Fans who person received a codification to the TaylorSwiftTix Presale, should login and entree the queue done the nexus they received via substance alternatively than entering done the Ticketmaster homepage. This volition guarantee an optimal buying experience," the institution told NBC Chicago successful a statement.

Still, adjacent aft presale tickets were released, some users reported further issues with the queue.

Ticketmaster acknowledged ongoing issues and said they are "urgently moving to resolve."

Just aft noon, Ticketmaster noted determination was "historically unprecedented demand" for the tickets, adding that portion hundreds of thousands of tickets had been sold, those who were inactive waiting successful the queue should proceed to bash so.

"Queues are moving and we are moving to get fans done arsenic rapidly arsenic possible," the institution tweeted.

Additional, summons income for West Coast locations were delayed.

Chicago is connected the docket for 3 shows astatine Soldier Field. Swift initially acceptable her sights to Chicago for Friday, June 2 and Saturday, June 3 supported by the bands miss successful reddish and OWENN. Another amusement for Sunday, June 4 was added to the measure later, with MUNA and Gracie Abrams formed to execute arsenic openers.

Verified Fan presale tickets were acceptable to spell connected merchantability astatine 10 a.m. Tuesday connected Ticketmaster.