An Exclusive Interview with Lisa Bruno, Co-Founder and Property Curator at TripwixÂ

Probably 1 of the astir satisfying and rewarding experiences is making people's dreams travel true. Lisa Bruno, a co-founder of luxury rental institution Tripwix, knows this first-hand. Since 2016, she and her squad person enjoyed uncovering and vetting the champion homes successful the astir gorgeous destinations for blase travelers, turning their imagination vacations into reality. Tripwix's triumph astatine this year's Luxury Lifestyle Awards was the cleanable excuse to speech to Lisa astir her emotion of question and however her hobby became a palmy concern arsenic well. 

Luxury Lifestyle Awards: You and your partners founded Tripwix implicit 5 years ago. What preceded that period? Tell america astir your inheritance and experiences earlier Tripwix. 

Lisa Bruno: My beingness arsenic an planetary interior decorator and ardent traveler has turned maine into an addict for beauteous places, exquisite details and authentic experiences. My 2 fabulous partners; Miguel Carvalho with implicit 20 years moving successful the 5 prima luxury hospitality satellite with companies similar Mandarin Oriental and Four Seasons and Francisco Bessa who hails from the worlds of banking and winemaking bring precise antithetic viewpoints and knowledge. 

LLA: How did the thought for Tripwix travel about? 

LB: My emotion of question and privateness led maine to rent backstage homes. Since childhood, my household has rented vacation homes. The conception of experiencing a caller reality, a location successful different state immersed successful different culture, the quality to sojourn a section marketplace and effort my ain recipes oregon observe peculiar moments with friends successful lavish benignant has ever appealed to maine connected each levels. 

Unfortunately, arsenic the backstage location rental concern has grown, and mammoth online platforms person go household names, the full satellite is trying to currency successful connected a inclination with nary interest for quality.  

After aggregate shattered expectations and breached promises, I realized the backstage location rental marketplace was a small similar a roulette game. So, successful existent ‘’I tin hole this’’ mode, I thought starting a institution that delivered connected its promises and exceeded expectations would beryllium a large mode to walk my time…! 

LLA: How would you concisely picture the conception of Tripwix? 

LB: Simple. We bash what we accidental we do!  

Tripwix looks for exceptional properties, partners with caring homeowners, inspects homes and delivers class choices from ultra-deluxe retreats (those ace peculiar places connected world fewer get to experience) to household finds (happy kids/ blessed parents) to enactment n go’s (that speedy play distant successful a tiny radical oregon mates by the formation oregon successful an municipality environment)  

Our preservation unit perceive cautiously to what our guests are looking for. 

Finally, we warrant the extremity acquisition acknowledgment to our on-the-ground-team of wonderful, lukewarm section radical who tin occupation shoot, put that Instagram moment, grip emergencies oregon invitation you for a portion successful that off-the-wall spot you’d ne'er find connected your own. 

LLA: What is your presumption astatine Tripwix, and what does it involve? 

LB: Tripwix is simply a horizontal institution with astonishing radical who leap done hoops to marque bully things hap for each different and for our guests.  

My passionateness is to inspect homes. I person an highly enviable job; I walk weeks visiting fabulous homes successful jaw-dropping locations and past get to constitute astir them and stock my experiences. 

LLA: What criteria indispensable a spot conscionable for you to adhd it to your portfolio? 

LB: No 2 homes are created equal, but I look for uniqueness, whether successful interior design, architecture, location…. Preferably each three. 

Above all, I look for emotion – it makes the satellite of difference! 

LLA: You and your partners person created a ample team, including each of your ambassadors successful antithetic countries. How bash you ever negociate to conscionable your precocious standards of service? 

LB: In short, we don’t… I cannot lie. These are backstage homes that are owned by individuals and connection a uniqueness that cannot beryllium recovered successful a edifice oregon packaged environment, and arsenic such, problems arise: AC goes out, powerfulness fails… basically, beingness happens. What makes the quality is the mode these “unexpected experiences’’ are handled. Local Ambassadors and nonrecreational attraction teams tin marque oregon interruption an unexpected challenge. Tripwix has an exceptional unit of experienced, fast-acting, no-nonsense individuals who marque lemonade retired of lemons erstwhile they request to. 

LLA: What are the biggest challenges you've faced successful your years astatine Tripwix? 

LB:  My biggest vexation is getting our connection retired there. Tripwix is simply a boutique operation, but I privation the satellite to acquisition our benignant of hospitality. 

LLA: What are the biggest changes successful the question and luxury rental manufacture successful caller years that you could highlight? 

LB: In the past, radical would walk years attending hospitality schools to larn the creation of hosting. Nowadays anybody tin list, picture and big their ain home. There are nary standards attributed to, nor grooming applied, to backstage location rentals nor spot management; it’s escaped for each and fewer agencies are doing it good oregon for the close reasons.  

LLA: Which destinations bash you find astir charismatic and promising successful presumption of luxury rentals and breathtaking experiences astatine the moment? 

LB: Luxury has precise antithetic meanings to antithetic people. Destinations I find breathtaking are comparatively unknown. I similar that somewhat off-the-beaten-track consciousness of find and exploration but galore of our guests similar the tried and tested luxury of icon destinations. Good services are hard to travel by successful lesser known areas and expectations whitethorn not beryllium met; it’s important to cognize what guests truly want. 

LLA: To our knowledge, Tripwix is not the lone concern successful which you are involved. Could you archer america astir your different activities and hobbies? 

LB: Tripwix is actively processing its spot absorption scope, some for backstage homes and developments. 

Luckily my favourite pastimes of travel, design, food, and vino are covered connected an astir regular ground with my Tripwix activities. As I said, I person THE champion occupation successful the world. 

LLA: What bash you spot arsenic the cardinal to Tripwix's occurrence successful wide and its caller triumph astatine the Luxury Lifestyle Awards successful particular? 

LB: A fabulous, multi-talented, multi-cultural, multilingual squad of astonishing quality beings who are 100% dedicated to doing the implicit champion occupation they tin to present the implicit champion impermanent acquisition possible.