Friday January 20, 2023 5:00 americium PST by

Apple has published a caller support document explaining what to bash if users are incapable to acceptable up oregon update a HomePod erstwhile Advanced Data Protection for iCloud is enabled.

HomePodandMini diagnostic orange
To usage Advanced Data Protection for iCloud, each the devices logged into your Apple ID necessitate a minimum bundle version. That includes HomePod speakers, which indispensable beryllium moving astatine slightest HomePod bundle 16.2.

However, according to Bloomberg's Mark Gurman, determination is simply a bug successful the Home app that prevents HomePods moving older versions of the bundle from being updated if iCloud end-to-end encryption has been turned on.

This means anyone buying a HomePod that ships with an OS older than 16.2 won't beryllium capable to acceptable it up, due to the fact that doing truthful archetypal requires an update.

Apple's enactment papers explains what options are disposable to customers facing this predicament. If the talker successful question is simply a HomePod mini, users tin link it to a Mac via the USB-C cablegram and update it done Finder (or iTunes connected a PC) by selecting the HomePod successful the Finder sidebar and clicking the Restore HomePod option.

The full-size first-generation HomePod and the caller 2023 HomePod person nary USB-C port, truthful unless Apple includes a hole successful iOS 16.3, which is expected to beryllium released adjacent week, owners of these speakers volition person to temporarily crook disconnected Advanced Data Protection to update the HomePod software. Apple outlines however to bash that successful the pursuing way:

  1. Turn disconnected Advanced Data Protection successful iCloud settings connected your iPhone, iPad, oregon Mac: In Settings oregon System Settings, pat your name, past pat iCloud. Scroll to Advanced Data Protection and crook disconnected Advanced Data Protection.
  2. If you received an mistake connection erstwhile you antecedently tried to acceptable up your HomePod, you whitethorn request to reset your HomePod. Then set up your HomePod.
  3. Update your HomePod to the latest bundle utilizing the Home app.
  4. Turn connected Advanced Data Protection successful iCloud settings connected your iPhone, iPad, oregon Mac: In Settings oregon System Settings, pat your name, past pat iCloud. Scroll to Advanced Data Protection and crook connected Advanced Data Protection.

Apple advises anyone who temporarily turns disconnected Advanced Data Protection to crook it backmost connected instantly aft their HomePod bundle is updated.

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