Apple launches new 'Ask Apple' service for developer questions - AppleInsider

1 year ago 44

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The caller "Ask Apple for Developers" presents App Store app makers with some one-to-one consultations with Apple engineers, and a bid of interactive FAQs.

Developers already get a large woody of regularly updated documentation online from Apple, positive a cardinal portion of WWDC each twelvemonth is the week they get to walk with Apple experts. Now the institution aims to replicate those unrecorded conversations, and besides velocity up helping developers get the answers they need.

"We've been listening to feedback from developers astir the satellite astir what volition beryllium astir adjuvant to them arsenic they physique innovative apps," Susan Prescott, Apple's vice president of Worldwide Developer Relations and Enterprise and Education Marketing, said in a statement. "[And] we've seen an accrued appetite for one-on-one enactment and speech with Apple experts."

"Our squad is committed to continuously evolving our enactment for our divers planetary developer community," she continued, "and we're excited to connection Ask Apple arsenic different caller resource."

Ask Apple is escaped for registered developers of either the Apple Developer Program, oregon the Apple Developer Enterprise Program. Developers indispensable besides registry to usage Ask Apple, and they volition archetypal beryllium capable to sign up betwixt October 17, 2022, and October 21, 2022.

It's not wide what volition hap aft those dates, but the caller work is initially being tally successful that period. It is not an open-ended program.

The caller work works either done Slack, oregon done 25-minute 1 to 1 sessions during bureau hours.

Apple says that those bureau hours are not conscionable confined to Pacific Time. Instead, "office hours volition beryllium hosted successful clip zones astir the satellite and successful aggregate languages."

Not each Ask Apple services volition beryllium disposable successful section clip zones, however. One called "Ask Technology Evangelism" volition beryllium disposable successful 9 territories, ranging from Cupertino to Tokyo.

"Ask Design Evangelism" volition lone beryllium disposable connected Cupertino oregon an unspecified Greater China clip zone. "Ask Developer Technical Support," positive questions connected the App Store, volition solely beryllium disposable from Cupertino.

As good arsenic getting to inquire engineers questions astir issues specified arsenic implementing frameworks and getting code-level assistance, developers volition besides beryllium successful interaction with Apple designers and evangelists. Apple says that the programme volition besides alteration developers to "engage with different developers astir the world."

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