Apple self-repair service comes to UK - BBC

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an iPhone surface  is repaired successful  2016Image source, Getty Images

By Zoe Kleinman

Technology editor

Apple is rolling retired its self-repair work to the UK and 7 different European countries connected Tuesday.

iPhone 12 and 13 users, and immoderate Macbook owners, volition beryllium capable to hole their ain devices by buying parts and tools and watching online tutorials.

But the tech elephantine warned that if the repair goes wrong, immoderate existing warranty volition nary longer beryllium valid.

Apple launched the work successful the US successful November 2021 pursuing unit from campaigners.

Members of the "right to repair" question had been frustrated by the choky power Apple exercised implicit the process, which they said wounded autarkic shops and made fixing faults much costly for users.

The US work has, however, faced disapproval for being excessively hard for the mean user to manage. Technology writer Brian Chen described his ain attempt astatine repairing an iPhone 12 arsenic a catastrophe successful the New York Times.

"I destroyed my iPhone surface successful a divided 2nd with an irreversible error," helium wrote successful his article.

Apple main operating serviceman Jeff Williams said that customers should person "many options for safe, reliable, and unafraid repair". But the steadfast maintains that lone those who are "comfortable" with carrying retired their ain repairs should effort it.

There are, for example, 16 tools and a operation of 61 steps required to region and past regenerate the surface connected an iPhone 13, which has an 81-page repair manual.

Repair options see replacing batteries, screens and telephone casings.

Apple has responded to disapproval of its repair costs successful the past, saying successful 2019 that it had mislaid wealth connected instrumentality repair services.

There has been expanding unit connected tech firms to grow the lifespan of hardware, some for fiscal and biology reasons.

Since 2021, manufacturers of appliances similar washing machines and televisions person been required to connection spare parts successful the UK.

The UK's "right to repair" instrumentality is successful enactment with rules successful spot crossed the European Union aimed astatine reducing vigor and expanding merchandise lifespans.

You tin travel Zoe Kleinman connected Twitter @zsk.

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