British Airways says 'tech issue' resolved after delays

3 hours ago 2

Getty Images A British Airways level   sits connected  the runway successful  Barcelona, with signs connected  the crushed  and buildings successful  the background.Getty Images

British Airways passengers were near stranded connected the tarmac successful aggregate airports successful the UK and internationally aft a "technical issue" disrupted operations.

The problems, which the hose says person present been solved, started astatine astir 17:00 connected Monday, with passengers posting connected societal media that they were lasting successful the acold waiting to find retired what was happening to their flights.

BA said a occupation that affected some of its machine systems had caused the delays.

"We’ve apologised to customers for delays to their flights and ensured they were capable to scope their destinations arsenic planned," the hose said successful a statement.

In an earlier update connected the disruption, the institution said nary flights had been cancelled.

Downdetector, a website that logs complaints with websites that are not working, indicated a crisp summation successful problems with the BA tract aft 17:00.

It is not wide however wide the disruption was, but it was reported to person affected flights globally, arsenic good arsenic immoderate home UK flights.

Travel adept and writer Simon Calder estimated the problems could person affected tens of thousands of passengers, though the delays seemed to beryllium constricted to 1 oregon 2 hours for affected flights.

One rider wrote connected X that they were "being made to basal connected the tarmac successful a precise acold Verona waiting for an already delayed flight".

Travellers successful Hamburg, Naples, Lyon and Dusseldorf besides reported delays.

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Others said they were trying to cheque successful for flights and the "systems are down" oregon that method problems had prevented them from booking flights.

Sources wrong the hose suggest the concern is being brought nether control, but determination are concerns that delays this evening could person a knock-on effect connected Tuesday's flights.

Some travellers commenting connected societal media said they had been told that pilots were incapable to make loading information for their craft and person been struggling to get done to colleagues by phone.

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A spokesperson for Heathrow Airport said it was alert of the method problems astatine BA, but that its ain systems were operating normally.

It is not the archetypal clip BA has faced terrible disruption owed to an IT failure. In May past year, flights were grounded. A akin happening happened successful outpouring 2017, disrupting Bank Holiday plans, and successful February 2020.

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