Capital One to Pay $2M to Settle Suit Accusing Bank of 'Harassing Phone Calls' to Debtors - Times of San Diego

A mobile phone. Courtesy Samsung

Capital One volition wage $2 cardinal to settee a user suit alleging that the slope made “frequent oregon harassing telephone calls” to California debtors, prosecutors announced Thursday.

The agreement, reached with nary admittance of wrongdoing connected Capital One’s part, stems from a suit filed by territory attorney’s offices successful San Diego, Riverside, Los Angeles and Santa Clara counties.

The ailment alleged that the institution made excessive postulation calls, immoderate of which continued aft consumers indicated they nary longer wished to person the calls oregon the calls were made to incorrect numbers.

The San Diego County District Attorney’s Consumer Protection Unit investigated the complaints.

“The colony successful this lawsuit underscores the value of companies abiding by the authorities and national indebtedness postulation laws that support California consumers,” San Diego County District Attorney Summer Stephan said successful a statement.

The judgement was entered Wednesday successful Los Angeles Superior Court and includes $1.45 cardinal successful civilian penalties and $300,000 successful investigative costs.

The slope besides is required to wage $250,000 successful restitution to a charitable spot money to enactment further user extortion and instrumentality policies and procedures to forestall specified indebtedness collections calls to authorities consumers.

The procedures see limiting the full fig of calls to each debtor and honoring user requests for calls to stop.

– City News Service