Charter raises base Internet to $80 a month; price hikes to hit 9.5M users - Ars Technica

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Broadband terms hikes —

Charter terms hikes boost Spectrum Internet tiers to $80, $100, and $120.

- Nov 1, 2022 5:30 p.m. UTC

A stack of $20 bills.

Getty Images | Maksym Kapliuk

Charter is raising prices connected Spectrum location Internet work by $5 a period starting today, a institution spokesperson confirmed to Ars. Standalone broadband prices are rising to $79.99 a period for 300Mbps download speeds, $99.99 a period for 500Mbps, and $119.99 a period for 1Gbps. 300Mbps is the advertised download velocity for Charter's entry-level tier.

The terms summation takes effect contiguous successful astir of Charter's 41-state territory, the institution said. It affects broadband-only customers and broadband users who besides subscribe to a Spectrum streaming TV package, but not cablegram TV customers.

"The terms for Spectrum Internet reflects the outgo of delivering the champion worth successful broadband for your family: 300Mbps starting speeds with nary modem fees, information caps oregon contracts," the institution said. Charter besides said this is its archetypal terms summation connected standalone broadband since December 2020.

Customers presently connected a promotional complaint volition support paying that complaint until the promotion expires. They'll wage the new, higher regular complaint aft that.

Price hike estimated to impact 9.5M users

The terms increases were reported by Fierce Telecom yesterday. New Street Research analysts estimated the terms summation would impact 9.5 cardinal customers, Fierce Telecom wrote.

"Over 60 percent of our customers aren't affected by these changes," Charter told Ars. Charter said successful an earnings call past week that it is imposing terms increases due to the fact that of "inflationary pressures."

Charter has 28.3 cardinal residential broadband customers, galore of whom subscribe arsenic portion of multi-product bundles. As Fierce Telecom noted, the terms summation "takes the outgo of Charter's basal program good implicit the $70 people that J.D. Power recently highlighted arsenic the terms beneath which consumers are astir satisfied with their Internet service."

Comcast, the lone location Internet supplier with much subscribers than Charter, signaled successful an net telephone past week that it wants existing Internet users to wage much due to the fact that it's not signing up galore caller broadband customers. AT&T is imposing $3 monthly increases connected Internet work prices.

Charter tries to soften stroke with caller bundle

Charter yesterday announced a bundle of location Internet and cellular telephone work called Spectrum One, touting its "unprecedented promotional terms of $49.99/month for 12 months" for "Spectrum Internet, Advanced Wi-Fi, and 1 escaped enactment of Unlimited Spectrum Mobile for a year—with nary contracts and nary added taxes oregon fees—for an yearly savings implicit those 12 months of astir $420 disconnected regular promotional rates." But aft 12 months connected the $49.99 Spectrum One promotional deal, the regular rates apply.

Charter besides said it lowered the modular Spectrum Mobile terms from $45 to $29.99 per line. That terms is for the Unlimited program that has restricted video quality—it costs different $10 per period for the "Unlimited Plus" program with HD-quality video streaming.

Another caveat connected Charter's unlimited mobile information is that aft a enactment uses 20GB successful 1 month, a lawsuit "will acquisition speeds reduced to 1Mbps download and 512kbps upload for the remainder of the measure rhythm and information postulation volition beryllium de-prioritized down the information postulation of different customers during times of web congestion for the remainder of the measure cycle." With Unlimited Plus, that's raised to 30GB. Charter mobile work is offered implicit the Verizon Wireless network.

Disclosure: The Advance/Newhouse Partnership, which owns 12.4 percent of Charter, is portion of Advance Publications. Advance Publications owns Condé Nast, which owns Ars Technica.

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