CNN chief Chris Licht has big ideas, but employees are nervous, and more job cuts are coming - CNBC

1 year ago 35

Chris Licht, Chairman and CEO of CNN Worldwide.

Courtesy: CNN

CNN CEO Chris Licht started conducting a concern reappraisal of the quality web erstwhile helium agreed to instrumentality the occupation successful April.

That valuation wrapped up past week, according to radical acquainted with the matter, and CNN employees are astir to find retired Licht's conclusions.

Licht faces galore challenges astatine CNN. Like each cablegram quality networks, the concern is shrinking. CNN makes wealth disconnected advertizing and pay-TV subscriber fees. But arsenic millions of Americans cancel accepted wage TV each twelvemonth successful favour of streaming services, CNN astir surely can't rise subscription rates astatine a accelerated capable clip to marque up for declining spectator numbers.

CNN's nett is acceptable to driblet below $1 cardinal this twelvemonth for the archetypal clip since 2016, erstwhile Donald Trump was elected president. Parent institution Warner Bros. Discovery's valuation has astir been chopped successful fractional this twelvemonth arsenic investors person lowered their expectations connected planetary streaming subscriber growth and macroeconomic pressures person pressured advertizing revenue.

Licht has been fixed a mandate from Warner Bros. Discovery CEO David Zaslav to alteration CNN, which the web brag is internally referring to arsenic a "right sizing" of the business. Many of Licht's occupation cuts are inactive to travel this year, according to radical acquainted with the matter, who asked not to beryllium named due to the fact that the decisions are private.

Licht's reappraisal is portion of a larger effort spearheaded by Zaslav, who has told part heads passim the institution to rethink their units and find ways to chopped costs. More than 1,000 radical volition beryllium laid disconnected by Warner Bros. Discovery earlier the extremity of the year, said the people, who asked not to beryllium named due to the fact that the discussions are backstage and ongoing. Warner Bros. Discovery has astir 40,000 employees.

Licht doesn't person a circumstantial bid to chopped a definite magnitude of jobs oregon prevention a circumstantial percent of spending. But he's readying to chopped parts of CNN that helium person go bloated implicit time, said the people. A CNN spokesperson declined to comment.

Some of the reductions person already happened. Licht has cut backmost connected CNN's audio part to destruct unpopular podcasts. He's shuttered CNN's NFT marketplace. And his archetypal occupation was to termination CNN+, the company's fledgling streaming work powerfully supported by erstwhile CNN caput Jeff Zucker.

There person besides been changes to the network's content. In May, Licht told CNN's TV accumulation staff to halt overusing "Breaking News" banners. He's altering CNN's lineup 1 amusement astatine a time, starting with moving anchor Jake Tapper from 4 p.m. to 9 p.m. and shifting Don Lemon from 11 p.m. to co-host "CNN This Morning," the network's refurbished greeting quality show, on with Poppy Harlow and Kaitlan Collins. CNN's caller greeting amusement debuts Nov. 1.

But Licht's biggest situation — much than accelerating nett oregon gross oregon retooling his programming lineup oregon winning ratings battles implicit Fox News and MSNBC — whitethorn beryllium to triumph the spot of his ain employees.

"When [Zaslav] called and offered maine the job, helium told maine what helium was looking for retired of CNN," Licht said successful a little interrogation this month. "And I said, 'That's precisely the benignant of web I would similar to see.' There's nary daylight betwixt his imaginativeness for this web and my imaginativeness for this network. The lone crushed wherefore I took this occupation is due to the fact that it was him successful charge. I thought, I tin present this for him."

Shifting from Zucker

Part of Licht's situation arsenic the caller person of CNN is he's not the aged leader.

Jeff Zucker wasn't conscionable the caput of CNN. He was the driving unit of the network, progressive successful each determination of value connected a regular basis. He ran editorial calls, worked intimately with each show's anchors and producers, and provided regular feedback. He was beloved by galore employees who appreciated his attraction to item and attraction for their careers. CNN media reporters Brian Stelter and Oliver Darcy called him "a singular fig successful American media" the time aft helium resigned. His closest comparison, successful presumption of power implicit a cablegram quality network, whitethorn person been the precocious Roger Ailes astatine Fox News.

Licht is purposefully starring CNN otherwise than Zucker. He's avoiding saying what helium thinks astir idiosyncratic amusement choices, according to radical acquainted with his enactment style. Licht has said successful backstage meetings that he's trying to empower enforcement producers and amusement producers to marque decisions by themselves. He wants employees to perceive marching orders from nonstop managers alternatively than him. That's a important alteration for amusement leaders who person been conditioned to hold for Zucker's blessing earlier acting.

Jeff Zucker, left, and David Zaslav

Chris Kleponis | Bloomberg via Getty Images; CNBC

"I emotion the power room, and I emotion the feeling of sending a substance and seeing it amusement up connected surface 10 minutes later, but there's truthful overmuch happening that we'll beryllium paralyzed if everyone is waiting to perceive from me," said Licht. "That's conscionable not however I operate."

Some employees haven't been definite what to marque of Licht's hands-off style. They fearfulness he's evaluating them — which helium has been. But Licht's deficiency of feedback is besides strategic. He whitethorn lone beryllium capable to get his employees to spot him with time.

There's besides a hangover effect from the abrupt illness of CNN+, which Zucker pushed relentlessly arsenic the aboriginal of the business. Hundreds of employees were hired lone to suffer their jobs oregon reapply elsewhere successful the company. The streaming work served arsenic a northbound prima for the aboriginal of CNN. That's abruptly gone, leaving an worker basal confused astir CNN's future.

A caller era

Licht's attack isn't the lone happening changing. He wants CNN to screen stories much similar a paper and little similar Politico, according to radical acquainted with his thinking. That means much stories that an mean household would sermon astir the meal array and little obsessive absorption connected politics. He'd similar to screen much business, exertion and adjacent sports, said the people, who asked not to beryllium named due to the fact that the discussions were private.

Chris Licht, Chairman and CEO, CNN Worldwide speaks onstage during the Warner Bros. Discovery Upfront 2022 amusement astatine The Theater astatine Madison Square Garden connected May 18, 2022 successful New York City.

Dimitrios Kambouris | Getty Images

That's peculiarly important for moments successful clip that aren't dominated by crises. One of Licht's large complaints with CNN successful caller years has been the network's inclination to hover successful outrage, said the people. Pushing conversations to the utmost connected a taxable specified arsenic a caller coronavirus mutation whitethorn marque for compelling television, but if Americans are moving guardant with their days and not adjacent speaking astir it, it's not close for CNN, said the people.

Licht is already contemplating however to screen Trump if helium runs for president again successful 2024. Licht hasn't told anchors oregon reporters to go much centrist, contrary to fashionable belief, according to radical acquainted with his conversations with talent. He does privation viewpoints from some sides of the governmental disagreement to look connected CNN. But helium won't basal for guests who propulsion disinformation, helium said.

"The analogy I emotion to usage is immoderate radical similar rain, immoderate radical don't similar rain. We should springiness abstraction to that. But we volition not person idiosyncratic who comes connected and says it's not raining," Licht said.

This volition necessitate CNN anchors, reporters and bookers to steer guests into topics they're qualified to talk about. CNN won't prohibition guests who person supported the mendacious assertion that the 2020 predetermination was stolen, but the web volition effort to support conversations with those radical successful harmless zones of truth, said radical acquainted with Licht's thinking.

"The analogy I emotion to usage is immoderate radical similar rain, immoderate radical don't similar rain. We should springiness abstraction to that. But we volition not person idiosyncratic who comes connected and says it's not raining.

The thought Licht would steer CNN toward the governmental close is somewhat ironic – and wrong, Licht said – fixed that helium credits then-Vice President Joe Biden with redeeming his beingness successful 2010. Licht had a cerebral hemorrhage that astir killed him erstwhile helium was 38. At the time, helium was producing NBC's "Morning Joe." Biden helped find a apical neurosurgeon for Licht astatine the behest of "Morning Joe" co-host Mika Brzezinski. Licht would yet constitute a publication astir the incidental and however it shaped it life, titled "What I Learned When I Almost Died." The Daily Beast asked Licht successful 2011 however helium would combat disconnected disapproval from conservatives who believed Biden's involution successful his attraction whitethorn bias him toward a Democratic agenda.

Rather than pushing politics, Licht has told anchors he's looking for authenticity connected air. That cognition is what prompted him to halfway the network's primetime lineup astir Tapper. Licht pushed Stephen Colbert to pat into his existent property arsenic big of CBS' "The Late Show With Stephen Colbert," CNN contented main Ryan Kadro told CNBC earlier this year.

But Tapper's amusement has struggled retired of the gate, consistently losing to his contention for full assemblage to MSNBC's "Alex Wagner Tonight" and Fox News' "Hannity." CNN executives are penning disconnected the aboriginal mediocre show to Tapper experimenting with the form, saying he's effectually doing a aviator amusement each night. But it's imaginable primetime viewers aren't looking for the aforesaid happening Licht wants — a no-nonsense big who steers wide of outrage.

Months of unease

CNN has astir 4,500 employees. For them, the past 18 months person been rife with chaos and trauma.

CNN has been done a litany of destabilizing firm events dating backmost to past May. That's erstwhile AT&T announced it would merge WarnerMedia, past CNN's genitor company, with Discovery. Along with the transaction, Zaslav announced he'd regenerate Jason Kilar arsenic WarnerMedia's caller CEO.

Mergers astir ever origin change. But John Malone, a longtime Discovery shareholder who present sits connected the combined company's board, injected a jolt of uncertainty into CNN's civilization in a November interrogation with CNBC.

"I would similar to spot CNN germinate backmost to the benignant of journalism that it started with, and really person journalists, which would beryllium unsocial and refreshing," said the billionaire media mogul and longtime president of Liberty Media, which is simply a large shareholder successful Warner Bros. Discovery.

Watch CNBC's afloat  interrogation  with Liberty Media's John Malone connected  WarnerMedia-Discovery deal

The comments heightened anxiousness for galore CNN staffers, according to six radical who were astatine the institution astatine the time. If Malone didn't deliberation CNN had "actual" journalists, who were the astir 1,000 reporters and editors astir the satellite employed by CNN?

Initially, determination was a consciousness CNN whitethorn debar large layoffs oregon a strategical revamp due to the fact that Zucker was longtime friends with Zaslav. Zucker believed helium was successful enactment to instrumentality an adjacent bigger relation astatine the company, according to radical acquainted with his thought process.

But Zucker abruptly resigned successful February aft failing to disclose an interior narration with CNN main selling serviceman Allison Gollust. The shocking revelation arose from owed diligence related to different CNN ungraded — anchor Chris Cuomo losing his job aft the web recovered helium improperly advised his brother, then-N.Y. Gov. Andrew Cuomo, astir how to handle a bid of intersexual harassment allegations.

Zucker's departure would person been hard to navigate nether immoderate circumstances fixed his outsized role. But it was peculiarly atrocious timing lone 3 months earlier the merger, which would bring a marque caller firm enactment team.

The brutally abbreviated beingness of CNN+

Even worse, CNN was conscionable months distant from launching CNN+. Merger instrumentality didn't let Discovery to sermon strategy with CNN leadership. But CNBC reported instantly upon Zucker's departure that Zaslav wasn't sold connected the thought of CNN+ arsenic a standalone streaming service.

Still, without a directive to halt moving up with the launch, CNN+ caput Andrew Morse kept pushing forward. CNN+ debuted connected March 29, backed by $300 cardinal of investment. On April 8, WarnerMedia officially merged with Discovery, putting Zaslav successful charge. Less than 2 weeks later, WarnerMedia announced it would unopen down CNN+. The streaming work lasted for 32 days.

Zaslav called successful Licht astir 3 weeks earlier his previously announced commencement day of May 1 to bless the decease of CNN+. He had to pass hundreds of CNN employees they'd suffer their jobs earlier helium adjacent officially started.

In August, Licht ended Sunday day media amusement "Reliable Sources" and fired Stelter, who had years near connected his contract. The determination was Licht's, not Zaslav's oregon Malone's, according to radical acquainted with the matter. Last month, Licht let spell CNN White House correspondent John Harwood, a erstwhile newsman and exertion for CNBC.

Both Stelter and Harwood had been outspoken Trump critics. Given Malone's comments, observers and employees person assumed Licht is surgically removing those who person colored the CNN marque arsenic wide implicit the past six years.

CEO of Discovery Communications David Zaslav arrives for the Allen & Company Sun Valley Conference connected July 06, 2021 successful Sun Valley, Idaho.

Kevin Dietsch | Getty Images

But Licht said that's "painfully inaccurate." Part of Licht's determination to destruct "Reliable Sources" was his content media sum was amended served digitally connected CNN.com alternatively than dedicating a one-hour Sunday amusement to it, arsenic helium explained successful a response to a file by erstwhile U.S. Secretary of Labor Robert Reich.

Still, Stelter wasn't offered a accidental to enactment astatine CNN successful immoderate capacity, adjacent arsenic a integer media reporter, according to radical acquainted with the matter. There's wide signaling payment to those turned disconnected by CNN by rapidly moving connected from those who gained designation for being anti-Trump. And Licht doesn't tally from the thought that CNN's marque was tarnished during the Trump years.

"The marque is the astir trusted marque successful the satellite erstwhile it comes to journalism, close up determination with the BBC," Licht said. "I deliberation what happened a small spot present successful the past was it's casual to instrumentality the speedy sweetener precocious of ratings and outrage. So, I'm trying to bash nary harm to a large brand."

Investing successful digital

A merger, a abrupt CEO departure, an contiguous extremity to a integer streaming service, hundreds of layoffs, and the imaginable of much to travel – it's nary wonderment CNN's workforce is walking connected eggshells, a information Licht and his squad person privately acknowledged.

Licht relies connected a reasonably choky interior ellipse of CNN veterans and caller hires for strategical decisions. He's brought successful Kadro, caput of strategy Chris Marlin and caput of communications Kris Coratti successful caller months, portion elevating Virginia Moseley to caput of editorial. Amy Entelis, Michael Bass and Ken Jautz besides stay astatine CNN successful cardinal roles — the trio asked to tally the network aft Zucker departed.

Licht has been a TV shaper his full nonrecreational life, starting successful 1995 astatine KNBC successful Los Angeles. In 2007, helium took his archetypal nationalist job, helping to make "Morning Joe" for MSNBC. He near that relation successful 2011 to beryllium the vice president of programming astatine CBS News and the enforcement shaper of "CBS This Morning." In 2016, Licht made the antithetic displacement from quality to comedy, taking connected an enforcement producing occupation astatine CBS' "The Late Show with Stephen Colbert."

Licht plans to ramp up concern successful CNN.com, which his squad feels has been mismanaged due to the fact that each of the integer wealth and effort went to CNN+, the radical said. But he'll person to bash it arsenic Warner Bros. Discovery is trying to chopped costs.

CNN is upgrading its behind-the-scenes contented absorption system, oregon CMS, and its integer video player, which volition bring incremental redesigns to CNN.com, according to radical acquainted with the matter. CNN.com draws much than 180 cardinal monthly unsocial viewers, making it 1 of the world's astir fashionable quality sites. The changes should besides bring workflow alignments to CNN integer and linear, which should assistance some entities' contented and organization.

While integer isn't Licht's background, he's worked successful caller months to larn much astir it, according to radical acquainted his discussions. CNN inactive hasn't named a main integer officer, though the company's occupation posting present says it's filled. Sources said a woody is astir done and an announcement volition travel soon.

CNN's near-term aboriginal is akin to that of Fox News and MSNBC — past arsenic a subscriber fee-collecting cablegram web for arsenic agelong arsenic possible. It's acold much apt to amusement up arsenic portion of the company's bundled streaming work than a standalone quality service. This was a large interest of Kilar and Zucker, who believed CNN would get buried successful a ample streaming service, built to urge the latest movies and deed TV bid alternatively of news.

But portion Zucker and Kilar were intent connected investing successful CNN's aboriginal now, Licht's absorption mirrors Zaslav's: support cablegram subscriber fees flowing. Like different part leaders astatine Warner Bros. Discovery, Licht's absorption is expanding profitability. For now, that means aged schoolhouse tv – winning clip slots, boosting advertizing and throwing his vigor into improving CNN's linear cablegram quality web for U.S. and planetary audiences.

Disclosure: Comcast's NBCUniversal is the genitor institution of MSNBC and CNBC.

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