Once considered the wellness program for privileged people, concierge medicine is enjoying a rebirth, utilizing exertion and information to make 'personalized, proactive, and preventive' attraction for anyone who needs it.
The improvement of personalized healthcare is giving caller meaning to concierge services. What erstwhile was a level for the affluent and celebrated present offers precision healthcare, including chronic attraction absorption and wellness and wellness services, for anyone.
"We're optimizing wellness for everyone," says Rakesh Suri, MD, D.Phil., president and main aesculapian serviceman of Fountain Life, a Florida-based supplier of "predictive, preventative, and personalized" attraction services that aims to make an planetary concatenation of healthcare centers. "We're focusing connected the steadfast years of life."
Concierge medicine encompasses a assortment of terms, similar boutique medicine, retainer-based medicine, platinum practice, and nonstop superior care. Generally, the enactment contracts with a user oregon group, specified arsenic a institution oregon wellness plan, for a interest to supply healthcare services.
Some wellness systems are launching their ain concierge medicine programs. Tampa General Hospital recently opened TGH Concierge Health to connection residents of Florida's Palm Beach County and Treasure Coast personalized entree to superior attraction services.
“If idiosyncratic isn’t feeling well, they don’t privation to hold for the adjacent disposable appointment,” Laurie P. Rothman, MD, the archetypal doc to articulation the caller program, said successful a property release. “In summation to much time, my patients volition besides person accrued access. If determination is an exigency oregon they are sick, and it’s 9 o’clock astatine night, they tin telephone maine oregon substance maine and we’ll beryllium capable to speech it done and marque a plan.”
But portion immoderate spot this fashionable inclination arsenic paying for entree to healthcare, others spot the accidental to make programs for personalized attraction that spell beyond what a doc oregon infirmary tin do.
Suri, who spent 12 years astatine The Mayo Clinic and 7 years astatine The Cleveland Clinic, astir precocious arsenic main enforcement serviceman of its Abu Dhabi site, earlier joining Fountain Life successful October 2022, says the conception of concierge attraction has undergone a make-over, truthful overmuch truthful that helium doesn't similar that term. What Fountain Life and different misdeed this abstraction are doing, helium says, is processing "personalized, proactive, and preventive care."
Rakesh Suri, MD, D.Phil, president and main aesculapian serviceman astatine Fountain Life. Photo courtesy Fountain Life.
"We're taking concierge attraction and advancing it upstream," helium says. Traditional wellness systems "focus much connected attraction of the unwell. We commencement with the steadfast idiosyncratic and usage precocious diagnostics to absorption connected preventive wellness … [and] prevent catastrophic events."
Organizations similar Fountain Life whitethorn precise good acceptable into the wellness strategy of the future, wherever hospitals would germinate to absorption connected the astir captious cases and aesculapian practices, retail healthcare sites would instrumentality attraction of episodic, not-acute needs, and aesculapian practices, specialists, and different clinics would absorption much connected ongoing wellness management.
Suri says Fountain Life fits into that ecosystem, and would signifier partnerships with wellness systems and different organizations to optimize a patient's healthcare journey. New technology, similar integer wellness and AI, are being utilized not lone to assistance radical woody with ongoing wellness concerns, but place and negociate aboriginal issues.
"It's not the newest, brightest shiny entity alone," helium says, but an integrated and scalable level that, overmuch similar the plan of a value-based attraction system, focuses connected wide wellness alternatively than periodic issues. In doing so, they're focusing connected "the pre-symptomatic population."
"We are and volition proceed to beryllium connected the cutting borderline of innovation," helium says. "And it's each astir the data. All of this is poured into a precise blase mentation of a information lake."
The company's concern program sounds precise overmuch similar a concierge medicine organization, with high-tech, charismatic clinics (which they telephone centers) present located successful Naples, Florida; White Plains, New York; and Dallas. The company's website lists aboriginal centers successful Lake Nona, Florida; Santa Monica, California; Toronto; Dubai; and New Delhi, India.
Suri says the company's program is to make a web of clinics that collaborate with section wellness systems and providers.
"Mainstream wellness close present is reactive, and possibly unsustainable," helium says. "The escalating outgo of healthcare is straining [traditional] wellness systems, who are operating connected razor-thin margins. On apical of that, security companies are asking providers to instrumentality connected much risk, and firm entities are seeing their employees inquire to supply healthcare services for them."
"This clip is close for this benignant of care."
Eric Wicklund is the Innovation and Technology Editor for HealthLeaders.
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