Dart Charge: Issues continue for Dartford Crossing users

Motorists crossing the Thames betwixt Kent and Essex are facing continued outgo issues pursuing the instauration of a caller system.

Users of the Dartford Crossing are facing imaginable fines, but are inactive experiencing problems paying online to usage the route.

National Highways said erstwhile the strategy is functioning, they volition supply users with a day to wage for their crossing.

They added the deadline is presently "open ended".

A spokesperson said: "The Dart Charge interaction centre and website is inactive experiencing exceptionally precocious request aft the strategy updates made implicit the weekend.

A station connected Dart Charge's Twitter leafage connected Monday said its website was "currently astatine capacity" and truthful radical were struggling to entree it, arsenic good arsenic telephone centre advisors.

One idiosyncratic told the BBC her hubby sat successful an online queue from 07:00 BST to 17:00 BST connected Monday but was not capable to marque the payment. She said this concern happened again connected Tuesday morning.

"It's not sustainable for america to walk days trying to process a payment, erstwhile their ain strategy is astatine fault," she added.

On Tuesday, a spokesperson for National Highways said: "As things presently basal the deadline for paying for crossings is unfastened ended.

"We consciousness that it would beryllium unfair connected roadworthy users to acceptable a hard deadline astatine this signifier owed to the ongoing method strategy issues."

They added they volition pass a last day and springiness roadworthy users capable clip to wage for their crossing erstwhile the strategy is functioning arsenic mean again.