Disabled woman and service dog asked to leave Hanley pub

A disabled pistillate said she was reduced to tears erstwhile asked to permission a pub due to the fact that of her assistance dog.

Louise Harris, who has aggregate sclerosis, was approached by a manager successful Hanley Wetherspoons connected 13 January.

"I was successful utter shock, I could not judge it," said Ms Harris, adding she had provided impervious cockapoo Bella was a work dog.

Wetherspoons said successful a connection it had a "no-dog policy", but assistance dogs were allowed successful its pubs.

The concatenation added it was successful interaction with Ms Harris to recognize her concerns.

Ms Harris was socialising with friends implicit nutrient and cups of beverage astatine the Reginald Mitchell connected Parliament Row, erstwhile the unit subordinate came implicit astir 19:00 BST, she said.

Bella, who helps with her proprietor with regular tasks made hard by her constricted mobility, was lying connected a mat nether the array successful a intelligibly marked jacket.

"We'd been successful determination for a bully fewer hours and past the manager travel implicit to maine and asked maine to leave," said Ms Harris.

"[He said] 'we don't let your benignant of canine in' and I said, 'she's an assistance canine she has a overgarment connected saying she's an assistance dog, delight bash not disregard me'."

Ms Harris, who was wearing a hidden disablement lanyard and had crutches with her, said she felt intimidated and frustrated during the incident.

"I came extracurricular and conscionable cried due to the fact that I was humiliated, discriminated and successful beforehand of my friends and that we'd been successful determination for 5 hours," she said.

She added that an enactment paper listing her disabilities and paperwork connected her telephone were "ignored" by the manager.

Ms Harris said she and Bella had antecedently been allowed introduction to the aforesaid Wetherspoons, and different successful adjacent Newcastle-under-Lyme, and she had "no idea" wherefore she had been challenged connected this occasion.