EE and Vodafone: Technical bug hits mobile networks

Customers from 2 of the UK's astir fashionable mobile networks person reported problems with their phones.

Reports of issues with Vodafone and EE archetypal came successful astir midday, according to the website Downdetector.

Vodafone told the BBC determination were nary issues with its ain network, but customers were incapable to telephone EE numbers.

EE said atrocious for immoderate inconvenience to customers and said it was moving rapidly to resoluteness the issues.

A spokesperson for EE told the BBC: "We're alert that immoderate of our mobile customers are incapable to marque oregon person calls from a Vodafone number.

"We're moving rapidly to resoluteness this and we're precise atrocious for immoderate inconvenience caused."

EE besides claimed earlier that calls to different networks, mobile information and substance messages were not affected.

The connection appears somewhat antithetic to the mentation of events presented by its competitor.

Vodafone customers had registered problems connected occupation tracking sites and connected X, formerly known arsenic Twitter.

But the institution suggested determination were nary problems with its network, adding: "some of our customers person been impacted by an contented with the EE network.

"This meant immoderate customers were incapable to link calls to EE numbers, and the contented besides affected customers who've antecedently transferred their fig from EE to Vodafone".

Numbers transferred oregon "ported" from EE to immoderate caller network, including Three, O2 and Vodafone, were affected, the Vodafone spokesperson added, due to the fact that 3 of the digits successful the mobile fig inactive place them arsenic "EE" numbers. That meant that adjacent though they are nary longer EE customers, calls are concisely routed done EE's infrastructure.

While those erstwhile EE customers could telephone wrong their caller network, calls to different networks were being affected by the problems astatine EE, Vodafone said.

Earlier this evening, customers of some companies were inactive posting connected X to kick astir web issues.