L-R: Adrian Dantzer, PCTU Clinical Assistant; Carrie and Jason Hockstra, Clara’s parents; Ariel Adamson, PCTU RN; Julie Brinson, Nurse Supervisor, C&W 10W; Traci and John Hockstra, Clara’s grandparents; Wendy Cousino, Clinical Nursing Director, PACU, Interim Nursing Director, 11W.
Clara Hockstra spent 7 months cared for by the teams connected 10W and 11W.
Nurses picked up their luncheon bags generously provided by the Hockstra family.
L-R: Toni Lauretano, improvement officer; Marisa Streelman, strategical advisor, Office of the Chief Nurse Executive; Julie Brinson, Nurse Supervisor, C&W 10W, Pediatric Cardiovascular Unit; Wendy Cousino, Clinical Nursing Director, PACU, Interim Nursing Director, 11W; Beth Dochinger, improvement officer; Carrie and Jason Hockstra, parents of Clara Hockstra; and John Hockstra, Clara’s grandfather.
About a 3-minute read
Key Takeaways:
- A grateful household took the clip to convey Mott squad members for taking attraction of their sick child, who passed away, by providing luncheon and wellbeing acquisition bags
- The lawsuit was coordinated done partnerships with the Office of Development, the Compliance Office, C&W lawsuit and information teams and the Office of the Chief Nurse executive
- A peculiar convey you enactment was included successful each acquisition container for the squad members
When 21-month-old Clara passed distant aft spending 7 months astatine Mott, her household wanted to find a mode to personally convey the nurses and technicians of 10W and 11W – each 250 of them.
Clara’s grandmother, Traci Hockstra asked Beth Dochinger, subordinate manager of development, if their household could springiness each caregiver – whether they cared for Clara oregon not – luncheon and wellness acquisition bags.
“At archetypal I suggested different ways to lend funds to enactment the staff, but they truly wanted to spot their faces, convey them personally and springiness them these gifts for the compassionate attraction Clara had received,” Dochinger said.
Concerned that the antithetic petition mightiness beryllium unmanageable, if not impossible, Dochinger reached retired to Marisa Streelman, strategical advisor to the main caregiver executive, arsenic good arsenic members of the Compliance Office, C&W lawsuit and information teams to spot if the lawsuit could adjacent instrumentality place. All the groups agreed they would bash what they could to marque it hap for the family.
“Everyone was truthful supportive,” Dochinger said. “Everyone wanted to assistance this household done their grieving process.”
Hugs and tears
It took a batch of behind-the-scenes enactment to marque the lawsuit a success.
Dochinger, on with her improvement colleague, Toni Lauretano, coordinated the event. Stephanie Sarna from C&W events and Rebecca Hulea from the Compliance Office got indispensable approvals and forms completed. Extra carts utilized for the Mott artifact thrust were brought in.
On the time of the event, Kim Brantley from impermanent services greeted the bereaved family. Security serviceman Jesus Garcia, on with his DPSS colleagues, handled the crowded abstraction afloat of household members and unit with large calm and support.
11W Nursing Director Wendy Cousino and 10W Nursing Supervisor Julie Brinson went to each level with the household to convey the attraction teams individually and fto them prime retired their container with the family. Cousino and Brinson handed retired bags to nurses and technicians connected the nighttime displacement aboriginal that evening.
Each acquisition container included a convey you enactment from Clara’s parents which included these words:
Sweet Clara spent astir 7 of her abbreviated twenty-one months wrong these infirmary walls. Throughout those 7 months we went done each emotion that you tin deliberation of, aggregate times. The emotions that basal retired the astir are those based connected friendship: respect, appreciation and love.
I ever said that Clara had a ton of friends, those friends conscionable weren’t her age. She loved her friends. Even erstwhile she was intelligibly sick of being successful the infirmary she would inactive airy up erstwhile her friends came into the room…
…I often thought astir however hard it would beryllium to beryllium a caregiver oregon tech. You person to beryllium a genuinely peculiar idiosyncratic to bash what you bash each day. You spot sorrow and happiness, you combat to prevention lives and promote the healthy, you assistance patients and amended parents…the database could spell connected and on. You bash this each portion keeping a brave face, trying not to get attached, and giving it your best, adjacent erstwhile you whitethorn beryllium having an ‘off’ day. I conscionable wanted to fto you cognize that Jason and I saw you, we privation to convey you, and we admit you. I cognize that not each of you met Clara, but I anticipation that you person heard a communicative oregon 2 astir the curly haired, large eyed, small combatant who loved to smile, play and did things her ain mode successful her ain time.
Thank you again for each of the kindness you person shown america and for each of the hard enactment that you do.
“The attraction squad members came unneurotic to enactment this household and their kid by processing affirmative relationships with them and they were precise affectional to spot the household erstwhile they rounded and gave retired the gift,” Cousino said. “There were tons of hugs and tears.”
“The collaboration was evident during Clara’s clip here,” Brinson said. “Nurses, doctors, kid beingness specialists, respiratory therapists, diligent attraction techs and societal workers each came unneurotic to enactment the needs of Clara and her family.
“Staff person shared however bully it was to link with the household again,” she added. “Their sojourn reminded them of the interaction that we person connected the lives of our patients and families. Seeing the Hoekstra’s again made them admit the interaction that each subordinate of our squad has connected those we serve. It besides provided a spot of closure for them. The unit loved the missive that was included. This idiosyncratic interaction truly meant truthful much.”
English (US)