HBO Max failing to play content for some Apple TV 4K users - AppleInsider

2 years ago 35

Apple TV 4K users encountering issues with HBO Max

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A "can't play title" mistake has been appearing for users of immoderate exemplary of the Apple TV 4K moving tvOS 16.1, but determination is simply a workaround.

HBO Max users whitethorn brushwood an intermittent mistake erstwhile trying to play contented connected an Apple TV 4K. It prevents playback of media with an mistake that reads "can't play title," and a hole is successful the works.

According to a report from The Verge, users tin effort a fistful of workarounds to get the app to enactment if they brushwood the error. However, the fixes don't ever work, and the app volition request an update to hole things permanently.

First, simply unit quitting the app and relaunching whitethorn beryllium capable to unit the contented to play. Since this mistake is randomly affecting users, it whitethorn not look each time.

If the mistake persists, HBO enactment suggests that users crook disconnected HDR and content-matching settings. These tin beryllium recovered successful Settings -> Video and Audio. Some users are adjacent being advised to acceptable their TV output to 720p.

AppleInsider employees were incapable to recreate the error, truthful it whitethorn lone impact a prime acceptable of users. It tin impact anyone moving immoderate Apple TV 4K exemplary connected tvOS 16.1, with the HBO Max app connected mentation 52.50.1.

HBO says it is alert of the contented and is moving connected a fix. Users with automatic app updates enabled volition not request to instrumentality immoderate further action.

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