By James Melley and Michael Buchanan
BBC News Social Affairs
A infirmary spot has apologised to a pistillate for failing to admit a surgeon had been liable for a monolithic haemorrhage that astir killed her aft a Caesarean section.
For 7 years, East Kent Hospitals Trust maintained the size of Louise Dempster's babe was to blame.
"It was conscionable continuous lies," the 34-year-old told BBC News.
East Kent Hospitals main enforcement Tracy Fletcher promised "to guarantee lessons are learned".
Louise Dempster gave commencement successful May 2015 but the surgeon's mistake lone emerged during an enquiry into mediocre maternity attraction astatine East Kent Hospitals Trust which reported this year.
It was Louise's archetypal gestation and had been uneventful, until she developed 2 perchance unsafe conditions successful the days earlier she was owed to springiness birth.
A scan showed excessive maturation of her baby, and that Louise had pre-eclampsia and a liver condition, which enactment her astatine hazard of bleeding aft birth.
She went into her section hospital, The Queen Elizabeth the Queen Mother successful Margate, portion of the East Kent Hospitals Trust, to beryllium induced.
When Louise's labour stalled, she was taken for a Caesarean conception and her lad was calved ample and healthy.
Louise was near by unit successful the betterment country with her family, but her mother, Linda, noticed she appeared to beryllium losing consciousness: "I was talking to her and I conscionable saw her drift distant and her eyes rotation back."
The 61-year-old lifted her daughter's sheets and recovered "blood from caput to toe".
Linda is simply a elder caregiver who has worked nationally connected prime and corruption control. It didn't necessitate her level of expertise to realise her girl was successful superior trouble.
"I tried to propulsion the exigency buzzer… but it didn't work," she remembers.
Louise says she thought she was dying: "All I retrieve is my mum screaming for help. And her stroking my hairsbreadth and telling maine she loved me. I knew that thing was wrong".
Louise was taken backmost to surgery. After her cognition the surgeon told her the bleeding had happened due to the fact that her uterus hadn't shrunk backmost to its mean size aft birth.
He inserted an instrumentality called a Bakri balloon to halt the bleeding - but a fewer hours aboriginal Louise was rushed backmost to country aft Linda again spotted she was inactive losing a batch of blood.
Her archetypal surgeon called successful different surgeon, a crab specialist, to help. Louise needed an extended humor transfusion, but yet recovered aft respective days successful hospital.
The household felt determination indispensable person been thing incorrect with Louise's attraction and acceptable astir getting each her documents unneurotic and speaking to the clinicians involved.
But they felt similar they deed a ceramic wall. All the notes confirmed her archetypal surgeon's mentation of events. The Trust didn't see what happened to beryllium a superior incidental and the probe stopped.
Louise says she was told she was fortunate to person a baby, and she should conscionable "get connected with it".
But the intelligence interaction was significant: "I deliberation my intelligence wellness has astir apt been affected by it. I besides consciousness similar I've ne'er had the accidental to person different baby, which I truly wanted to. I person tons of triggers from that clip and tons of flashbacks I person to woody with," she says.
In 2020 Louise and her parent gave grounds to the Kirkup inquiry.
A fewer weeks earlier the findings were made public, enquiry chairman, Dr Bill Kirkup, asked to conscionable them.
He said helium had discovered a papers that had not been disclosed to the family, which showed Louise's bleeding had been caused by a surgical error, not by the size of her lad arsenic they had been led to believe.
Louise was furious her suspicions astir what happened to her had been confirmed.
"They had truthful galore points, they could person told maine what really happened. And they didn't," she says. "I spent truthful overmuch clip aft the birth, visiting professionals trying to find retired what happened."
The Kirkup study recovered grounds of unit "omitting cardinal details successful accounts fixed to families arsenic good arsenic to authoritative bodies" and "the effect... was to screen up the truth."
The Trust says it is determined to amended objective signifier and volition reappraisal Louise's care.
Its main enforcement Tracy Fletcher said: "We apologise unreservedly to Louise and her household for the mistakes successful her attraction and for failing successful our work to explicate what went wrong, which falls acold abbreviated of the standards and compassion patients should expect and deserve."