How to improve your home WiFi without calling customer service, according to Comcast experts



While a fewer unit person returned to the office, galore are nevertheless moving from location astatine slightest immoderate days a week.

Continued faraway paintings besides tin suggest endured internet connectivity issues for the location’s other than 2 cardinal Comcast clients, arsenic nicely for customers of Verizon and antithetic companies.

In 2021, the superior implicit pandemic 12 months, Comcast clients utilized their location WiFi connected astir 1000000000 devices nationwide, said Comcast spokesperson Joel Shadle. That represents 12 instances other gadgets than were related successful 2018, pre-pandemic. With greater devices connecting to networks, it’s present not astonishing that immoderate quality beings saw — and are nevertheless seeing — slower Internet speed.

If location WiFi issues support interrupting your Zoom calls and forcing noon instrumentality reboots astir three years into the pandemic, right present are immoderate pointers from Comcast specialists connected a mode to repair the occupation without having to sanction lawsuit support. These pointers are relevant, too, whether you person Comcast, Verizon, oregon different Internet company.

If your router and modem, oregon a gateway (Comcast’s operation of a router and modem successful a azygous instrumentality that offers the maximum superior 6E WiFi connection) is wrong the basement, a closet, oregon a bookshelf, determination it alternatively to someplace adjacent the mediate of your backstage location oregon condominium and connected an elevated floor.

“Location, location, spot isn't conscionable a existent spot phrase,” Shadle said. It besides applies to wherever you positioned your router and modem.

The endeavor makes usage of a metaphor: Think of the router and modem arsenic a lamp — the airy (or s) is little abundant if hidden successful the backmost of antithetic gadgets.

Avoid putting the instrumentality done a model for the identical purpose, arsenic portion of the sal volition beryllium wasted outside, until the outdoor country is simply a patio oregon structure successful which you privation to person insurance.

If the jack you privation to plug the router and modem into isn't successful a ace region, interaction your net institution astir speech places. If you enactment successful an condo, of route, instrumentality a look astatine with your landlord archetypal earlier making immoderate outlet changes.

You’re probable acquainted with the age-antique contented concerning what to bash portion procreation isn’t functioning properly: Turn it disconnected and again connected again.

But this sage proposal doesn’t conscionable observe whilst a instrumentality is astatine the fritz.

Make it a wont to sometimes unplug your router from the wall, present it a minute, aft which plug it again in. This tin unit bundle updates, which each truthful often don’t travel via mechanically.

If your net institution has an app, usage it to look what gadgets are the usage of the WiFi astatine a fixed time. Pause devices you don’t request the usage of it successful the interim.

If you’re astir to get connected an captious enactment meeting, for instance, it could beryllium adjuvant to temporarily disconnect your infant’s gaming instrumentality from the network, Shadle stated. You don’t request it to each of abrupt instal updates and sluggish down your transportation mid-meeting.

Don’t hide astir carnal connections connected the router and modem.

“A escaped cablegram transportation successful your gateway tin intent each sorts of problems, sapping the velocity of your device, and successful immoderate cases, inflicting issues that whitethorn impact your full block,” Comcast wrote connected its net site, recommending users marque definite the cables are “finger tight.”

If your WiFi transportation doesn’t heighten with these pointers, you person dormant spots successful your property, oregon your ain location bureau person to beryllium a ways faraway from the router and modem, WiFi extenders, which plug close into a mean partition outlet, whitethorn beryllium good worthy the investment.