IATA & Italy's Aviation Industry Launch Booking Assistance Project - Simple Flying

The Italian aviation manufacture is making an important measurement toward societal equality. December 3rd so marks the commencement of the One Click Away Project, wherever the Italian Civil Aviation Authority (ENAC), the International Air Transport Association (IATA), and 3 Italian airlines, namely Air Dolomiti, ITA Airways, and Neos Air, perpetrate to facilitating booking assistance and accusation for radical with disabilities and reduced mobility.

The One Click Away Project takes to the skies

A gyration is taking spot successful the Italian aviation industry. The caller One Click Away Project, which involves the Italian Civil Aviation Authority (ENAC), the International Air Transport Association (IATA), and 3 Italian carriers, Air Dolomiti, ITA Airways, and Neos Air, aims to marque booking accusation much accessible to disabled passengers and radical with reduced mobility.

The One Click Away Project represents the archetypal web of antithetic institutions, nationalist carriers, and aviation-related associations that has ever been created successful Italy with the purpose of making the flying acquisition seamlessly accessible to everyone, with nary exception. The motorboat day of the caller task is not accidental. Indeed, December 3rd is the International Day of the Rights of Persons with Disabilities.

Photo: Vincenzo Pace: Simple Flying

From their side, airlines person created intuitive paths connected their websites, which are specifically dedicated to the assistance of passengers with a disablement oregon reduced mobility. Thanks to these paths, disabled passengers tin easy entree accusation regarding aerial question enactment and their rights erstwhile they committee a flight.

As casual arsenic 1 click

But what is the rationale down the sanction of the project? The reply is comparatively straightforward: passengers tin easy entree the dedicated accusation leafage with conscionable 1 click.

The assistance way is characterized by azygous content, intelligibly conveyed, and with the aforesaid layout. Additionally, the way contented follows the aforesaid bid for each 3 airlines, with nary difference. All icons, images, and texts characterizing the way person antecedently been shared and approved by ANGLAT/FAND commercialized associations for the Italian version. In contrast, the English mentation has been approved by the Open Doors Organization. The support from portion of these associations ensures that the contented of the airlines' websites is presented successful respect of everyone's sensitivity and needs.

Photo: Getty Images

How to entree the dedicated path

Once a rider with a disablement oregon reduced mobility lands connected 1 of the 3 carriers' organization pages, wherever bash they person to go?

What should beryllium looked for is simply a stylized representation of a wheelchair, which tin beryllium recovered successful the apical close country of the 3 airlines' websites. By being displayed connected the homepage of the 3 websites, the wheelchair icon is instantly identifiable, making it casual for the passengers to entree the information. Once the leafage has been accessed, passengers tin seamlessly publication assistance with the bearer they are flying with. Besides booking circumstantial services, specified arsenic requesting a wheelchair, a database of utile topics tin besides beryllium found.

Photo: Vincenzo Pace I Simple Flying

What is the value of this initiative?

Rafael Schvartzman, IATA Regional Vice President of Europe, has positively welcomed the Italian inaugural and hopes different countries volition travel suit.

For Enac, the Italian civilian aviation authority, the One Click Away Initiative is portion of its broader committedness to continuously simplifying the flying acquisition for disabled passengers and those with reduced mobility. Thanks to the coordination of IATA and the committedness of 3 Italian carriers, Enac president, Pierluigi di Palma, is assured this task volition correspond the gateway for disabled passengers to seamless aerial transport.

Fabio Maria Lazzerini, Chief Executive Officer and General Manager of ITA Airways, stated however the One Click Away Project would alteration the Italian nationalist bearer to prosecute 1 of its main objectives:

"“Participating successful One Click Away, successful summation to the intrinsic worth of the project, allows america to prosecute 1 of our important objectives, to guarantee everyone has adjacent entree to aerial question and astatine the aforesaid clip to customise the work according to the needs of each"

Photo: Vincenzo Pace I Simple Flying

Additionally, Mr Lazzerini stated that moving connected this benignant of task successful practice with different institutions and successful synergy with different airlines is an fantabulous illustration of collaboration connected a societal contented that goes beyond the circumstantial interests of each idiosyncratic carrier.

Do you deliberation the One Click Away Project is simply a adjuvant initiative? Let america cognize by clicking connected the remark fastener below!