Is Apple Sending You $395 for a Faulty MacBook Keyboard? Check Your Email - PCMag

1 year ago 70

Owners of faulty butterfly keyboards utilized successful MacBook machines betwixt 2015 and 2019 are receiving emails from Apple connected however to person their payments, which could scope from $300 to $395, MacRumors reports(Opens successful a caller window).

The email comes aft Apple agreed to wage $50 million successful July to settee a class-action suit implicit the faulty keyboards. They led to characters repeating unexpectedly; letters oregon characters not appearing; and/or the keys feeling "sticky" oregon not responding successful a accordant manner.

The lawsuit, which dates backmost to 2018, was filed by customers who argued that Apple hid the keyboard defect successful a bid to proceed to merchantability MacBooks. 

The outgo process volition beryllium successful antithetic tiers, according to a website(Opens successful a caller window) acceptable up by Apple specifically for outgo queries. MacBook Pro owners who were successful receipt of astatine slightest 2 topcase replacements from Apple wrong 4 years of acquisition are classed Group 1 Settlement Class Members, and volition person an automatic outgo and an email astir the settlement. 

Group 2 Settlement Members are those who had a azygous topcase replacement. They are required to taxable a assertion signifier to person compensation. Meanwhile, those who had a keycap replacement are classified arsenic Group 3 Settlement Members and they volition besides request to taxable a assertion signifier to person compensation. 

The website adds that owners indispensable taxable their claims by March 6, 2023. Those who entity to the colony are asked to supply their remark successful penning to the Court by Feb. 10, 2023. They tin besides talk astatine a last support proceeding which is scheduled for March 16, 2023.

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The email sent to owners and published successful afloat by MacRumors, said: “Dear MacBook Owner, You are receiving this email due to the fact that you antecedently reached retired to our steadfast regarding your MacBook laptop.

On November 28, 2022, the Court granted preliminary support of $50 cardinal nationwide colony that would payment MacBook purchasers who had their "Butterfly" keyboard repaired. You tin find much accusation astir the settlement, eligibility, the support process, and your options astatine www.KeyboardSettlement.com(Opens successful a caller window).”

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