Japan carrier Rakuten Mobile warned over widespread network outage - Kyodo News Plus

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Rakuten Mobile Inc. was instructed by the Japanese authorities connected Friday not to repetition the monolithic disruptions of its mobile telephone services and information transmission seen successful September.

Some 110,000 radical were affected by the telephone work failures and 1.3 cardinal radical were deed by the information transmission disruption, caused by a bundle malfunction successful instrumentality astatine a information center. The Ministry of Internal Affairs and Communications inspected the information halfway the pursuing month.

Rakuten Mobile President Shunsuke Yazawa speaks to reporters astatine the Internal Affairs and Communications Ministry successful Tokyo connected Dec. 9, 2022. (Kyodo)

"We solemnly judge the acquisition and volition thoroughly travel it connected a companywide basis," said Rakuten Mobile President Shunsuke Yazawa.

The ministry has recognized the Sept. 4 disruption, which lasted much than 2 hours, arsenic a superior incidental and besides deems the company's nonaccomplishment to swiftly notify its users and the nationalist problematic.

"Rakuten Mobile has a large relation successful providing mobile telephone service, which is an important infrastructure supporting people's lives, and we privation the institution to recognize the work it bears," said communications curate Takeaki Matsumoto successful a regular property conference.

The web outage astatine Rakuten Mobile, a comparatively caller institution successful the telecom industry, came connected the heels of a bid of telecommunication disruptions affecting different carriers.

In July, KDDI Corp., the relation of "au" marque mobile telephone service, suffered a web outage that lasted implicit 60 hours, affecting much than 30 cardinal people, with users incapable to marque exigency calls for an extended period.

Nippon Telegraph and Telephone West Corp. besides experienced a monolithic net web outage successful August.

The 2 carriers person been instructed by the ministry to amended their service.

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