The co-chief enforcement of Kakao, the institution down South Korea's largest mobile messaging app, has resigned aft a monolithic outage astatine the weekend.
Whon Namkoong told a quality league that helium felt a "heavy load of work implicit this incident".
On Saturday, a occurrence damaged servers belonging to Kakao, shutting down its messaging, mobile banking and gaming services for much than 8 hours.
Kakao's messaging app KakaoTalk has much than 47m users successful South Korea.
Speaking to reporters, Mr Namkoong apologised for the outage and said that helium would "lead the exigency catastrophe task unit overseeing the aftermath of the incident."
Most of the firm's services had been restored by Wednesday, though users reported that immoderate functions remained unstable.
The outage has raised concerns astir the public's reliance connected the KakaoTalk messaging app.
On Monday, South Korean President Yoon Suk-yeol said the authorities would analyse the dominance of Kakao's services arsenic they were "like a cardinal nationalist telecommunications web arsenic acold arsenic the nationalist is concerned".
"If the marketplace is distorted successful a monopoly oregon terrible oligopoly, to the grade wherever it serves a akin relation arsenic nationalist infrastructure, the authorities should instrumentality indispensable measures for the involvement of the people," helium added.
There were nary reports of injuries aft the occurrence astatine the SK C&C information centre successful Pangyo, which is southbound of South Korea's superior Seoul.
Safety precautious stopped Kakao from resuming powerfulness supplies to its servers, the Yonhap quality bureau reported.
Mr Namkoong's resignation leaves co-chief enforcement Hong Euntaek arsenic the company's sole leader.
Kakao said it would compensate users and businesses that were affected by the disruptions.
The institution besides plans to put 460bn won ($323.9m; £285.8m) to run its ain information centre from adjacent year, and physique a 2nd information centre successful 2024.