By Alex Forsyth
Political correspondent, BBC News
Housing Secretary Michael Gove wants to betterment what helium calls the "fundamentally unfair" leasehold strategy successful England, promising authorities successful this parliament. Leaseholders successful Leeds told maine astir immoderate of the problems they look - and what changes they privation to see.
In the surviving country of his airy and airy ground-floor apartment, Alan Mills offers java and biscuits to a radical of his neighbours.
They person met to sermon a concern they are each facing arsenic leaseholders of properties connected a caller improvement connected the outskirts of Leeds.
When they bought their homes, they expected to wage attraction charges for the upkeep of the gathering and communal areas, and rent for the crushed their properties are connected - which arsenic leaseholders they bash not own.
But astatine the commencement of this year, Mr Mills and immoderate of his neighbours received bills they were not expecting.
"When I really saw the measure was for the magnitude of money, astir £900, I deliberation my jaw dropped," Mr Mills said.
Helpfavour Limited had precocious bought the freehold of their properties. The institution had reviewed the crushed rent and accrued it based connected inflation, backdating the other for six years to 2017.
For Mr Mills it meant an summation from £350 to £470 a twelvemonth successful crushed rent. But, with the backdated payments helium was primitively asked for his £175 regular half-yearly outgo positive £779 of arrears that helium was not expecting.
"I conscionable thought however tin they complaint this magnitude of money, asking for arrears?" Mr Mills said.
"Even asking for wealth erstwhile I was not successful the property.
"It was psyche destroying. Soul destroying."
Helpfavour Limited said it is wrong its rights to rise and backdate the crushed rent, arsenic rent reviews are successful the presumption of the leases that the residents voluntarily signed up to - and that the steadfast did not gully up.
Leaseholders would person had ineligible practice astatine the clip of signing their leases, and should person been advised astir rent reviews, Helpfavour said.
The institution has present agreed that leaseholders bash not request to wage backdated crushed rent for the play earlier they purchased their properties - meaning immoderate bills are hundreds of pounds little than primitively presented. Helpfavour has besides offered an interest-free outgo plan.
Unsure future
The acquisition has near its people connected Alison Wilson, who bought her location connected the property past year.
"Who knows what the aboriginal holds?" she said.
"If we needed to merchantability the spot for immoderate reason…I bash interest I'm not going to beryllium capable to merchantability it.
"Someone's going to travel on and emotion wherever we unrecorded due to the fact that it is simply a beauteous place, but they are going to look astatine the costings and deliberation I can't spend the work complaint and the crushed rent.
"I've got 3 children, and that is other wealth that we tin not truly spend to beryllium paying astatine this time."
The authorities introduced authorities past twelvemonth which efficaciously abolished crushed rents, but it lone applies to caller leases granted aft June 2022.
'Unfair system'
Now ministers are looking astatine much wider reforms.
Michael Gove has said helium wants to determination distant from what helium called the "fundamentally unfair system" of leasehold.
It is besides looking astatine a commonhold strategy arsenic an alternate - which would mean occupants jointly ain and instrumentality work for their buildings without an expiring lease.
Mr Gove said: "I cognize that truthful galore radical crossed the country, having saved for years to acquisition their imagination property, find themselves hampered by the fundamentally unfair leasehold system.
"Which is wherefore we privation to enactment radical firmly successful power of their ain home, and present existent homeownership done commonhold.
"We are determined to support and empower existing leaseholders to situation unreasonable costs and we person already made improvements to the marketplace - ending crushed rents for astir caller residential leases, and announcing plans to marque it easier and cheaper for leaseholders to widen their lease oregon bargain their freehold.
"But determination is truthful overmuch much to bash to bring astir the alteration required, truthful the authorities volition bring guardant further leasehold reforms aboriginal successful this Parliament."
Around 20% of homes successful England are leasehold properties, galore of them flats successful cities.
Emilie Boswell bought her level successful Leeds 5 years ago, thrilled to get a ft connected the spot ladder.
But, arsenic was the lawsuit for galore leaseholders, the Grenfell Tower calamity exposed problems with the system.
Her gathering needed remedial information work, and astatine archetypal she was fixed a measure for much than £100,000 for her stock of the outgo which she says was wholly unaffordable.
Now the authorities is covering that from the Building Safety Fund, but enactment connected Ms Wilson's spot is yet to commencement portion negotiations proceed betwixt the owners of the gathering and the estate.
In the meantime, Ms Boswell is paying much successful work charges - up from £293 a 4th successful 2018 to £887 a 4th present - which she says covers higher security costs.
"It is having a massive, monolithic toll mentally and financially connected me," she said.
"I saw the level arsenic being for portion I was successful my twenties, moving successful the metropolis centre….but 5 years connected I've got a dog, I'd emotion to person a garden.
"I consciousness similar I've outgrown the flat, and I'm precise alert present is the clip I would beryllium moving out, and alternatively I'm going to person to hold for these works to beryllium completed earlier I tin adjacent see selling.
"I've nary thought however agelong I'm going to beryllium stuck successful this level for now. There's nary mode I would've bought this level if I'd person known the years of fiscal and affectional accent that it would cause. I cognize that I volition ne'er bargain a leasehold again."
Talk of reforming the leasehold strategy is not caller - the Law Commission produced a bid of reports with wide-ranging recommendations astir however it mightiness beryllium done successful 2020.
Senior Conservative MP Sir Peter Bottomley, who chairs the all-party parliamentary radical connected leasehold, says betterment is agelong overdue.
"This benignant of strategy and the imaginable for exploitation doesn't beryllium elsewhere," helium said.
"It should not beryllium here.
"I deliberation but for truly exceptional circumstances, nary caller leasehold properties should beryllium created. When the spot has been developed, the freehold should beryllium owned by the radical successful the property, a commonhold successful effect."
That is Michael Gove's stated ambition, promising to bring guardant caller authorities successful this parliament.
But reforming immoderate facet of the spot marketplace tin beryllium fraught with difficulty, and the cardinal question is whether this authorities has the will, the governmental superior - and the clip - to instrumentality it on.