More than 150000 AT&T customers lose service - Brainerd Dispatch

BAXTER — A work outage affecting astir 155,000 AT&T customers Tuesday, Oct. 11, was caused by a repair unit moving successful Minneapolis, institution officials reported.

Most of the work to the authorities was restored Wednesday, said Ryan Harrison, Baxter AT&T adjunct store manager.

“The outages started happening astir 7:50 a.m., but it was astir 1 p.m. erstwhile we got notified that they figured retired the origin of the incident,” Harrison said. “There was a third-party inferior institution going to bash work connected a operation successful Minneapolis and they had chopped 2 fibre lines, which unopen down work to, I deliberation it was, 124 towers from Minneapolis to Detroit Lakes.”

The Crow Wing County Sheriff’s Office notified residents, done societal media and its website, of the outage astir 9:17 a.m. Tuesday and asked them to usage a landline oregon the exigency SOS diagnostic connected the telephone if anyone needed to telephone 911.

Screenshot Tuesday, Oct. 11, 2022, of the Crow Wing County AT&T outage notification.

Brainerd Dispatch / Tim Speier

Harrison said partial service, including his own, was restored astir 5:30 p.m.Tuesday. However, helium noted immoderate of the towers astir the country were experiencing problems again Wednesday afternoon.

“I americium really looking astatine the sum representation close present due to the fact that I americium receiving reports from a fewer radical that they're experiencing work issues. And it looks similar determination are a mates of towers down,” Harrison said.

Harrison said they person not received notification connected the origin of the smaller interruptions happening Wednesday oregon erstwhile afloat work would beryllium restored.

If customers proceed to acquisition outages, Harrison recommends restarting their cellphones and if interruption continues, interaction an AT&T representative.

TIM SPEIER, unit writer, tin beryllium reached connected Twitter @timmy2thyme , telephone 218-855-5859 oregon email tim.speier@brainerddispatch.com .