Alice thought she was rekindling a romance with a puerility sweetheart erstwhile she started a narration with a erstwhile schoolfriend, Mark, successful 2020.
Instead, she became the unfortunate of romance fraud and was conned into handing implicit £42,000 - lone for constabulary to initially disregard her lawsuit arsenic a civilian matter.
After breaking up with Mark, she discovered helium had been starring a treble beingness with different pistillate and Alice's wealth had astir apt been utilized to money it.
Alice, a solicitor from Shropshire, said the betrayal was thing she was "really struggling to travel to presumption with".
What makes her lawsuit antithetic is that she knew her fraudster and they had a afloat narration - a batch of romance fraud takes spot betwixt radical who link online oregon successful immoderate cases person ne'er adjacent met.
Anna Rowe, who runs a foundation helping victims, said a deficiency of knowing meant "in person" romance fraud was not ever taken earnestly by constabulary forces.
"If victims are walking into a constabulary presumption and those constabulary bash not recognize what romance fraud is, they're making that travel much traumatic by shaming the unfortunate oregon making them consciousness stupid," she said.
West Mercia Police is present investigating Alice's lawsuit aft Action Fraud deemed transgression enactment had taken place.
In the past 4 years, the force, which covers Shropshire, Herefordshire and Worcestershire, received 111 reports of romance fraud, 23 of which were investigated.
Only 4 investigations led to charges.
A Facebook message
Alice and Mark, not their existent names, went to the aforesaid school, had a little narration successful their 20s and had 50 communal friends connected Facebook.
For years their interactions were constricted to exchanging blessed birthdays.
But successful October 2020, Mark began to connection Alice regularly and they reconnected, sharing tastes successful euphony and nutrient arsenic good arsenic stories of the past.
"It was amazing. It was similar my younker was back. We had a shared history," she said.
They met up astatine a pub they had visited arsenic teenagers.
"We were catching up astir radical we knew and it was truly comfortable," Alice said.
"I felt astatine location with him wholly and precise safe."
Her aged schoolhouse friends remembered him fondly, too.
So erstwhile helium archetypal mentioned helium had immoderate atrocious concern debts, which helium blamed connected the pandemic, she had nary crushed to uncertainty him.
He showed her threatening substance messages he'd received and told Alice it was unsafe to sojourn his home.
His intelligence wellness was besides suffering, helium added.
"He did marque it precise wide that helium needed assistance and told maine each the figures involved," she told the BBC.
"I was fundamentally successful a presumption wherever I wanted to prevention him."
A £20,000 loan
Their narration progressed and helium met her household and friends, spending a batch of his clip astatine her home.
But by April 2021, Alice had lent Mark £20,000.
He promised to wage it backmost done the merchantability of his spot and, arsenic a solicitor, she had checked the fiscal details and confirmed successful penning the indebtedness betwixt them.
But the merchantability ne'er happened and the indebtedness grew.
Trips to Wimbledon and Cyprus - funded by Alice - ensued, and Mark was adjacent determination for her pursuing the decease of her grandfather.
But determination was ever thing other that needed paying for.
"Everything was towards him getting him backmost connected his feet - get his wellness sorted out, getting him backmost astatine enactment earning again, truthful helium could stabilise his beingness and we could beryllium happy," Alice said.
She made slope transfers for caller clothes, glasses, a car to get to occupation interviews, wealth for psychotherapy, treatments for a tegument information and rent payments connected his home.
Alice besides became isolated arsenic she defended his behaviour to household and friends.
By October 2023, she realised their narration - and her ain finances - were successful trouble.
Mark had borrowed £57,000 and lone paid backmost £14,000.
When she yet broke up with him implicit the phone, helium owed her £42,000.
But what came adjacent shocked her adjacent more.
Distraught, she drove to Mark's location for the archetypal time.
As she arrived, a pistillate who she recognised arsenic his expected ex-partner Julie was stood connected the drive.
She was holding Mark's dog, for whom Alice had paid the vet bills for.
"She said 'you've got to halt coming here', similar I was a stalker - that was the communicative she had been told," Alice said.
She told Julie she could beryllium their narration but was threatened with the police.
She met Mark 1 past clip successful a Sainsbury's car parkland wherever helium told her helium had crab and had returned to his ex for comfort.
Alice approached his neighbour who confirmed helium and Julie had been surviving determination for years.
"For the full play that helium was with me, promising the world, helium was surviving with idiosyncratic other and helium was going location to that idiosyncratic each day," she said.
The BBC has spoken to the couple's landlady, who confirmed they near the spot wrong days of the confrontation.
More than a twelvemonth later, she said Mark owes her 5 months' rent.
A deliberate scam
Alice went to the constabulary but successful December 2023 was told nary transgression had been committed.
She turned to Love Said, a foundation acceptable up to assistance victims of affectional fraud.
Co-founder Anna is supporting much than 40 victims of romance fraud successful the UK, galore who person been turned distant by the police.
With her support, Alice reported her lawsuit to Action Fraud.
"Are you saying that this antheral deliberately entered into a narration with you to get your wealth and I said 'yes, I am'," she recalled being asked.
On the archetypal day of their interruption up this year, Alice received a slope transportation from Mark for £120.
She said helium has told investigators helium volition wage the sum monthly, which would wide the indebtedness successful 30 years erstwhile she is 80.
Det Insp Daniel Fenn, of West Mercia's economical transgression and cyber unit, said romance fraud was "extremely complex".
“West Mercia Police has highly experienced and dedicated fraud extortion officers and unit who person nationally accredited grooming to identify, respond to and analyse romance fraud," helium added.
"Resources person been accrued wrong our squad to assistance with tackling and investigating analyzable fraud."
The unit has 2 different cases of romance fraud nether investigation.
It has present been much than 4 years since Alice and Mark began dating and she said she felt nary person to closure.
"The money, I tin marque back," she said.
"But the betrayal of idiosyncratic opening you up into your astir susceptible state, and past betraying you, stealing from you and lying to you, truthful you were ne'er connected the aforesaid page, is thing I'm truly struggling to travel to presumption with."
Coercive power
Love Said is moving with constabulary forces to assistance with cases similar Alice's.
Police tin prosecute criminality nether "fraud by misrepresentation; wherever the narration itself is simply a deceit for fiscal gain, or, coercive power and fiscal maltreatment legislation".
"Hopefully we tin commencement to spot a displacement arsenic constabulary go much alert and there's much knowing astir however to investigate," Anna said.
"When you've had your innermost feelings expertly manipulated by someone, trusting yourself again is astir apt the hardest happening to do.
"Victims blasted themselves truthful overmuch - they truly don't request blasted from anyone else."