Charmaine Denton has been waiting much than 2 years for a imperishable location and she is acold from the lone one.
The 38-year-old is "scratching astatine the door" to determination aft 3 years successful supported housing, which she said had affected her intelligence wellness and near her feeling similar her beingness was connected hold.
Homelessness is astatine a grounds level successful Wales and the fig utilizing impermanent accommodation, specified arsenic B&Bs, has risen by 18% to 6,447 successful 2023-24.
Charmaine, from Carmarthenshire, said: "I was hoping to enactment up my ain Christmas histrion this year. I conscionable privation determination to telephone location - that's what everyone deserves, isn't it?"
She moved into attraction erstwhile she was 3 and had a chaotic childhood.
By 14 she was surviving successful impermanent accommodation and had her archetypal level 2 years later.
"I wasn't acceptable to beryllium self-reliant and tally my ain property. I don't deliberation galore 16-year-olds are," she said.
She takes afloat work for her actions but said a deficiency of enactment and a beingness of chaos led to her taking heroin and ace cocaine.
"You don't recognise you're going to beryllium truly heavy into drugs erstwhile you're 16, you conscionable deliberation it's 1 large party."
She mislaid her flat, went to prison, slept connected the streets and lived successful impermanent accommodation.
"It was hard trying to enactment cleanable there. I'm not blaming anyone, but there's lone truthful overmuch you tin support distant from it erstwhile radical are warring successful the hallway and they're up astatine 3 successful the morning, knocking your doorway level out."
Charmaine present lives successful a shared recovery-focused location tally by stateless charity, The Wallich.
Hers is 1 of 9 rooms with a bath and kitchenette and she is arrogant to person changed her beingness and wants to springiness thing back.
"My past made maine stronger, I don't look astatine it arsenic atrocious - I look astatine it arsenic experience. I'm hoping I tin crook it circular into a positive," she added.
She wants to proceed voluntary enactment but cannot until she finds a imperishable home.
This twelvemonth volition beryllium her 4th Christmas successful impermanent accommodation.
Jamie-Lee Cole from The Wallich said Charmaine's concern was an illustration of the bottleneck successful impermanent accommodation wherever determination was a "swelling" of radical needing it but with obscurity to determination them connected to.
She said arsenic good arsenic the effect connected Charmaine's intelligence health, for immoderate determination was a hazard of relapse oregon reoffending.
Newport, the fastest-growing metropolis successful Wales, has the highest stateless complaint successful the state - it has risen by much than 50% implicit the past twelvemonth to a grounds 1,359 households.
In September 2024, 594 households lived successful impermanent accommodation astatine a outgo of £6.5m to the city's council, up £1.4m connected the erstwhile year.
Thursday mornings are engaged astatine the lodging drop-in work astatine Newport Central Library.
Housing proposal and prevention serviceman Hannah Berry said: "People tin beryllium precise angry, upset, frustrated... they conscionable privation a home."
She said the hardest portion of the occupation was turning radical away
"We bash our precise champion to assistance everybody, but we're restricted by budget, deficiency of housing, deficiency of proviso and deficiency of different services."
As a parent herself, she said it was peculiarly hard to spot families with children "facing the toughest happening successful their lives".
Kath Howells from Newport assembly said Wales was feeling the brunt of the lodging crisis, with backstage rented homes excessively costly for astir radical and a deficiency of different options.
She said precocious request and a precise debased turnover of lodging relation banal meant they could not "move radical into the homes they request and deserve".
She encouraged radical astatine hazard of losing their location to talk to the assembly arsenic rapidly arsenic possible.
Steffan Evans from The Bevan Foundation said the percent of societal homes arsenic the full of the lodging banal had astir halved successful 40 years.
"We cognize that the Welsh authorities has got its 20,000 affordable homes target... but that people can't beryllium the end, we request to spell further than that," helium said.
The Welsh authorities said tackling homelessness was a precedence and it had "allocated grounds levels of funding" since 2021 - £1.4bn - and was investing astir £220m successful homelessness prevention and lodging enactment this year.
A spokesperson added: "The summation successful radical being supported with impermanent accommodation reflects the ongoing pressures wrong the strategy and the effects of the cost-of-living situation connected individuals and households."