Read, which lets you measure how well a meeting is going, is now a Zoom Essential App - TechCrunch

1 year ago 58

Read, the app that lets gathering organizers work the virtual country and spot however engaged (or not) participants are, is present 1 of Zoom’s Essential Apps. This means Zoom customers, Zoom One Pro Business and Business Plus users volition person escaped entree to Read’s premium features, similar real-time and precocious gathering metrics, for 12 months. The app is besides compatible with different video conferencing level specified arsenic Google Meet, Microsoft Team and Webex.

Read is besides releasing its Meeting Summary feature, which combines its sentiment investigation tools with OpenAI’s GPT connection models to nutrient gathering summaries that are annotated with sentiment and engagement scores. Other caller features see Meeting Playback, which shows erstwhile engagement accrued oregon dropped, Read Workspace for organizations to acceptable benchmarks for meetings and Augmented Reality, which displays engagement and speech clip successful each participant’s window.

Launched successful 2021 by the squad down determination analytics startup Placed—former Foursquare CEO David Shim, Rob Williams and Elliot Waldron—Read is backed with $10 cardinal successful effect funding from investors similar Madrona Venture Group and PSL Ventures.

Read's Meeting Summary tool

Read’s Meeting Summary tool

Read uses a operation of artificial intelligence, machine imaginativeness and earthy connection processing to gauge gathering subordinate engagement and sentiment. Some of the things it tracks includes if a tiny fig of radical are dominating the conversation, leaving others unheard, oregon if radical look bored.

Read’s engagement and sentiment investigation is meant to make amended meetings (including shorter ones), but understandably, immoderate radical mightiness beryllium disquieted astir having their reactions tracked. Shim told TechCrunch that Read protects idiosyncratic privateness and power by letting participants opt into meetings that measurement audio and dependable done a signaling notification. They tin declined to beryllium recorded or, if they alteration their caput partway done a meeting, benignant “opt-out” into the chat to delete gathering data.

An illustration of however organizations person utilized Read to amended their virtual meetings see a 400-person exertion institution that utilized Read Recommendation to chopped 8 hours of meetings a period for each employee.

Shim said Read Meeting Summaries’ aviator clients see task capitalists, whose days are usually packed with pitches, updates and committee meetings. They usage Read has a virtual adjunct to nutrient summaries of each meetings and follow-up items. Other users of Read includes salespeople who usage the app to spot what resonates with their customers, and travel up connected those points.

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