RingCentral Introduces Device as a Service to Simplify Hardware Procurement for Rooms, Video, Phone, and Contact Center - MarTech Series

RingCentral’s New DaaS Offering Provides Lower Upfront Hardware Costs, Easy Upgrades, and Painless Single-Vendor Procurement

RingCentral, Inc., a starring supplier of planetary endeavor unreality communications, video meetings, collaboration, and interaction halfway solutions, contiguous announced its caller Device arsenic a Service (DaaS) offering which allows businesses to easy procure and deploy phone, video, rooms, and interaction halfway hardware from starring providers – including Logitech, Poly, Jabra, and Yealink. At a debased upfront outgo with streamlined procurement from a azygous vendor, predictable recurring pricing, simpler instrumentality management, and bundle upgrades – DaaS makes it casual for customers to complement their RingCentral MVP, Rooms, oregon Contact Center solutions with the close hardware options.

With hybrid enactment becoming a absorption for galore organizations, RingCentral enables organizations to much easy alteration their bureau spaces into dynamically enabled video environments. DaaS extends RingCentral Video and Rooms offerings, and allows customers to person the aforesaid large video acquisition successful a league country that they already person successful a location bureau oregon connected the go. With DaaS, gathering country participants volition present person entree to the latest hardware–allowing them to link faster and collaborate much efficiently wherever they take to work.

“With entree to hardware options from starring partners, RingCentral customers tin guarantee they are offering the champion communications experiences for each employees crossed their organization,” said Michael Helmbrecht, vice president of video merchandise absorption astatine RingCentral. “The exertion needed to powerfulness the hybrid workplace, whether radical are astatine location oregon successful the office, is rapidly changing. In an situation wherever worker enactment has shifted dramatically, having entree to the latest hardware and bundle rapidly and inexpensively is important. Thanks to collaboration and concern with immoderate of the industry’s astir trusted hardware partners, we tin assistance our customers deploy due hybrid enactment solutions ensuring employees consciousness seen and heard nary substance wherever they work.”

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“With entree to hardware options from starring partners, RingCentral customers tin guarantee they are offering the champion communications experiences for each employees crossed their organization”

Key benefits of utilizing RingCentral Device arsenic a Service™

As hardware devices age, they go prone to failure, resulting successful downtime oregon further costs erstwhile caller upgrade instrumentality is needed. DaaS gives customers much flexibility by outsourcing instrumentality absorption responsibilities and helping customers with a cost-effective mode of acquiring the latest hardware. Other benefits include:

• Low Upfront Cost of Deployment – With a caller monthly pricing structure, RingCentral Device arsenic a Service lets customers grow the scope of the latest video and dependable communications to each employees astatine a little cost. Customers tin present debar ample upfront investments to get the hardware they request and past person the other fund to different much strategical IT investments.
• Streamlined Purchasing, Fulfillment, and Support – With RingCentral Device arsenic a Service, customers volition person the easiness of caput knowing that 1 vendor is handling each of their hardware needs–from shipping to work and recovery. If a portion of hardware is experiencing immoderate issues, RingCentral volition assistance to troubleshoot oregon regenerate it–ensuring customers volition not beryllium offline for long.
• Easy Upgrades to the Latest Hardware – Historically, companies person had to marque hefty investments with aggregate vendors successful bid to procure hardware systems outright, which often led to analyzable declaration attraction and laborious upgrade cycles. With RingCentral Device arsenic a Service, determination is nary much waiting for a merchandise to scope the extremity of its lifecycle. When hardware partners merchandise caller features that complement existing software, customers tin upgrade to the latest instrumentality quickly.
• Options from Leading Hardware Providers – With a wide ecosystem of prime astatine their fingertips, RingCentral customers tin prime their preferred devices from starring hardware providers, including Logitech, Poly, Jabra and Yealink. These see headsets (used often with RingCentral Contact Center) and video conferencing hardware (used often with RingCentral Rooms.)

“With Device arsenic a Service, RingCentral customers–from SMBs to midmarket to enterprise–can present easy deploy hardware astatine a little upfront cost. By procuring hardware with RingCentral, customers volition nary longer request to interest astir dealing with aggregate vendors for their hardware needs. This volition prevention clip and streamline procurement,” said Diane Myers, main expert for Metrigy, an autarkic probe firm.

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