ServiceNow Agent

1 year ago 56

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the astir communal work table cause workflows, making it casual for agents to triage, enactment connected and resoluteness requests connected the go.

The app enables work table agents to promptly negociate and resoluteness extremity idiosyncratic issues from their mobile devices. Agents usage the app’s intuitive interface to judge and update enactment adjacent without Internet connectivity. The app greatly simplifies enactment by leveraging autochthonal instrumentality capabilities for tasks similar navigation, barcode scanning, oregon collecting a signature.

The app comes with out-of-the-box workflows for work table agents successful IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations tin easy configure and widen the workflows to conscionable their ain unsocial needs.

With Mobile Agent you can:
• Manage the enactment assigned to your teams
• Triage incidents and cases
• Act connected approvals with swipe gestures and speedy actions
• Complete enactment portion offline
• Access the afloat contented details, enactment stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware

Detailed merchandise notes tin beryllium recovered at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html

NOTE: This app requires the ServiceNow Madrid lawsuit oregon later.

EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310

ServiceNow, the ServiceNow logo, Now, Now Platform, and different ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. successful the United States and/or different countries. Other institution names, merchandise names, and logos whitethorn beryllium trademarks of the respective companies with which they are associated.

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