Silverman: Faster internet upload speeds finally coming for Comcast customers who pay more - Houston Chronicle

2 years ago 39

Comcast cablegram net customers person agelong suffered with uploads that are a specified fraction of download speeds. As I wrote successful January, that is going to alteration erstwhile a newer cablegram modem protocol starts rolling retired precocious adjacent year

But connected the not-as-distant skyline is simply a new, transitional attack from Comcast that lets its Xfinity net customers bask dramatically faster uploads. While it’s not yet successful Houston – and section Comcast officials don’t privation to speech astir erstwhile it mightiness beryllium – upload speeds arsenic accelerated arsenic 200 Mbps are being offered to customers successful the northeast.

For an further price, of course. And a request that you usage Comcast’s modem/router gateway alternatively than your ain equipment. 

The moves travel arsenic Comcast and different cablegram net providers look challenges from accepted competitors, specified arsenic AT&T, and newcomers alike.

While AT&T continues to physique retired its fiber-optic-based work successful Houston and nationally, some T-Mobile and Verizon are aggressively selling wireless location net service based connected their 5G mobile networks. And successful the suburbs, smaller net providers are making inroads by installing fibre and going head-to-head with incumbents there.

Comcast announced the caller work with faster uploads earlier this month, saying it initially is constricted to 14 northeastern states, from Maine to Virginia. The institution is besides introducing a new, 2-gigabit-per-second download velocity tier. The quality was first reported by Jon Brodkin for Ars Technica.

In the Houston, Comcast’s Xfinity work presently has download speeds ranging from 75 Mbps to 1.2 Gbps. Upload speeds are constricted to 10 Mbps for the 75- done 400-Mbps plans. That jumps to 20 Mbps uploads for the 800- to 1-Gbps download tiers. The 1.2-Gbps download tier gets you 35 Mbps uploads. 

The institution periodically increases download speeds, and it precocious did truthful successful the Houston area. All of its tiers got a velocity bumps with the objection of the 1.2-Gbps one. Upload speeds, however, remained the same, adjacent though that fractional of an net transportation is adjacent much important successful the work-from-home and internet-gaming era.

A batch of that has to bash with the limitations of the existent cable-modem standard, DOCSIS 3.1. Technical issues forestall cablegram providers from selling symmetrical download and upload speeds. Meanwhile, fibre net work typically is disposable with symmetrical speeds, giving them a competitory advantage.

The adjacent mentation of the cablegram standard, DOCSIS 4.0, allows symmetrical speeds up to a theoretical maximum of 10 gigabits per second, though the earliest implementations volition beryllium obscurity adjacent that fast. The manufacture is branding this arsenic 10G.

When I archetypal wrote astir 10G astatine the commencement of 2022, Comcast executives said they were hoping to connection DOCSIS 4.0 work by the extremity of this twelvemonth oregon aboriginal next. Now they’re talking astir opening aboriginal successful 2023. 

So what Comcast is doing successful the northeast – and volition yet connection successful Houston – tin beryllium considered a stopgap measurement until the caller modular rolls out.

Here’s what the company’s northeast customers are seeing:

Comcast is offering customers determination improved upload speeds that are 5 to 10 times faster than what they presently person – betwixt 75 and 200 Mbps. But to get that, they indispensable wage an further $25 a period for Comcast’s xFi Complete bundle and usage 1 of the company’s xFi gateways. That terms besides includes an online information service, a gateway upgrade wrong a three-year window, and, if needed, a WiFi extender called an xFi Pod.

In immoderate northeastern markets, Comcast is starting to connection a 2-Gbps download tier  with 200 Mbps uploads. It’s worthy noting that Comcast does not person a information cap successful the northeast, acknowledgment to greater contention and consumer-friendly lawmakers.

In the Houston country and galore different parts of the country, Comcast has a 1.2-terabyte bounds connected the magnitude of information utilized successful a billing period. Customers get 1 “courtesy” period to spell over, and aft that they are charged $10 for each 50 gigabytes implicit 1.2 terabytes.

Comcast already sells the xFi Complete bundle successful the Houston area. While it doesn’t see the faster upload speeds yet, it does see unlimited data. Heavy users tin besides region the headdress by paying $30 a month. But fixed that xFi Complete is $25, includes an precocious gateway and, yet successful Houston, faster upload speeds, it’s a overmuch amended woody for information hogs. 

As I wrote successful March, the precocious terms of routers and modems susceptible of gigabit-plus speeds and the latest WiFi standards means the accepted contented that owning your cable-network instrumentality saves wealth successful the agelong term is not ever trueThe XB8 I reviewed successful April is $14 a period extracurricular of an xFi Complete package, portion high-end modems and routers with akin specs tin tally successful the $300-$500 range, oregon more. It would instrumentality galore months of not paying Comcast’s $14-a-month rental interest to recoup that outlay.

Unfortunately, there’s atrocious quality for those of america who usage our ain modem and router with Comcast’s network. Even though that instrumentality whitethorn beryllium susceptible of providing faster download and upload speeds, Comcast volition lone connection it to users of its ain hardware. The institution told Ars Technica that user-owned instrumentality won’t get faster uploads until “later adjacent year.”

At slightest it’s coming. But arsenic is often the lawsuit with Comcast, you’ll wage much for it.

dsilverman@outlook.com
twitter.com/dsilverman

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