Sky Mobile and Giffgaff customers suffer outage

1 year ago 19

A mobile telephone  userImage source, Getty Images

Some Sky Mobile and Giffgaff users person reported being incapable to marque oregon person calls and texts connected Friday.

A Sky Mobile spokesperson said it was moving to get the problems resolved "as soon arsenic possible".

Giffgaff confirmed issues had been reported by customers since "late morning", affecting calls and texts.

"Our method teams are inactive moving hard to reconstruct these services fully," a Giffgaff spokesperson told the BBC.

Downdetector astir a 1000 reports apiece of problems with Sky and Giffgaff today. Users self-report method issues to the website.

Both networks trust connected O2's mobile network, arsenic does Virgin Mobile - which precocious began moving customers to O2 networks aft the 2 operators merged successful 2021.

Tesco Mobile besides uses O2's network.

O2 lawsuit enactment told Twitter users flagging issues with its web that "technical teams are alert and are moving to hole this arsenic rapidly arsenic possible".

Although Sky mobile's information services proceed to work, the mobile telephone disruption comes connected a Friday erstwhile galore customers volition beryllium making play plans.

On Twitter user, Leslie Jones, wrote: "We are without a awesome for much than 24 hours. Unable to marque oregon person calls. Please counsel what you volition bash to hole this, urgently , arsenic we person a 97-year-old mother."

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