Some Fitbit devices are failing to sync with Samsung smartphones running Android 13 - XDA Developers

1 year ago 52

Fitbit knows astir the problem, has a workaround, and is updating the app successful aboriginal 2023.

Fitbit Charge 5

Samsung's One UI 5 update based connected Android 13 has been rolling retired to a fig of its smartphones implicit the past month, and for the astir part, it looks similar things person been good. But apparently, the caller update creates a unsocial contented for Fitbit Charge 5 and Fitbit Luxe owners, wherever the devices tin nary longer sync. As you tin imagine, this is simply a beauteous large problem, but it looks similar Fitbit is aware, and a hole is incoming.

While determination are reports online from Samsung users that can't get their devices to sync, possibly the astir important posts tin beryllium recovered connected the Fitbit assemblage forum wherever moderators are chiming in, letting affected users cognize that determination is simply a hole connected the way. The message from moderator LizzyFitbit addressing the contented tin beryllium seen below.

"Thanks for the elaborate information, and the steps tried anterior to posting. Let maine stock we identified the basal origin of the bug and we are moving connected a fix, which we expect releasing via an app update successful aboriginal 2023."

As you tin imagine, this is simply a unspeakable occupation to person particularly if you precocious purchased a Fitbit oregon were talented 1 during the holidays. For the astir part, determination truly isn't excessively overmuch that tin beryllium down if you've updated your Samsung instrumentality to the latest mentation of Android. There is simply a workaround that is suggested by different moderator, JuanFitbit, but it's astir apt not the astir convenient enactment for astir people.

The workaround for now seems to nonstop users to usage different mobile device, instal the Fitbit app, and sync with that instrumentality for the clip being. If this is thing that you tin do, wherefore not springiness it a shot. Otherwise, you'll person to hold until aboriginal 2023 erstwhile an update for the app is released to hole the issue.


Source: Fitbit 1,2

Via: 9to5Google

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