Southwest Airlines pilot hangs from window to retrieve passenger’s cell phone - WAVY.com

(NEXSTAR) – Generally speaking, you ne'er privation to spot the aviator of your level hanging from the model of the cockpit — unless, of course, he’s helping you retrieve your phone.

That was the nonstop script that played retired earlier a caller Southwest Airlines formation successful California, erstwhile the carrier’s unit astatine Long Beach Airport worked unneurotic with the skipper of a departing level to instrumentality a passenger’s telephone via the cockpit window.

The plane, which had already near the gross successful mentation for takeoff, was sitting connected the tarmac erstwhile a rider waiting to committee a abstracted formation noticed a telephone successful the gross area, according to a Southwest spokesperson. This rider past brought the telephone to a Southwest operations agent, telling the cause that the phone’s proprietor had already boarded the taxiing aircraft.

Rather than propulsion the telephone into the lost-and-found oregon having it sent to the flight’s destination city, the agents successful the airdrome passed it disconnected to the crushed crew, who “jumped it up” to the plane’s skipper portion the level sat connected the tarmac, according to a Facebook post shared by Southwest earlier this week.

The station also contained video which showed 2 members of the crushed unit taking turns trying to manus the telephone to the captain, who was leaning from the cockpit. Passengers adjacent the gross could besides beryllium heard cheering erstwhile the telephone was safely successful the pilot’s hand.

“We emotion seeing the goodwill efforts of our Employees helping retired a chap Passenger,” a spokesperson for Southwest wrote successful an emailed connection to Nexstar. “We are grateful to spot our Team jumping successful to assistance passengers often.”

In effect to Southwest’s Facebook post, dozens of the carrier’s predominant customers praised the hose for helping the phone-less traveler. One of them, however, had a antithetic connection for Southwest aft narrowly missing her formation backmost successful July.

“Wish idiosyncratic would person done that for maine and shoved me done the window [of the plane],” she joked connected Facebook.