Taylor Swift Fans Sue Ticketmaster Over Ticketing Fiasco



By Althea Legaspi

More than two twelve Taylor Swift enthusiasts from thirteen states are suing Ticketmaster aft its “Eras Tour” ticketing debacle, which near galore lovers without tickets, adjacent arsenic costs connected the secondary marketplace skyrocketed.

The suit go submitted connected Friday successful Los Angeles County District Court successful California, wherein Ticketmaster’s find corp Live Nation is located. The criticism, acquired with the assistance of Rolling Stone, alleges Ticketmaster violated the California Cartwright Act and the California Unfair Competition Law passim its presale to “verified” fanatics connected Nov. 15 and 16.

The 26 plaintiffs impeach Live Nation Entertainment, Inc. — Ticketmaster’s fig institution — of fraud, complaint fixing, and antitrust violations, and “intentional misrepresentation,” among antithetic allegations.

“Millions of lovers waited up to 8 hours and had been not capable to acquisition tickets,” the disapproval reads. It accuses the terms summons ample of “intentionally and purposefully mislead[ing] terms tag purchasers by utilizing allowing scalpers and bots get admittance to to TaylorSwiftTix presale,” the disapproval states.

In summation to Ticketmaster controlling the fig 1 summons marketplace, the suit alleges its maturation into the secondary summons marketplace astatine the broadside of the organisation’s agreements with stadiums “pressure fans to store for greater costly tickets that Ticketmaster gets further expenses from each clip the tickets are resold.”

Ticketmaster did not instantly respond to Rolling Stone’s petition for comment.

The steadfast besides accused the bureau of “deliberately provid[ing] codes portion it could not fulfill terms summons demand,” an occupation Swift herself faced pursuing the ticketing chaos. “I’m present not going to marque excuses for anybody owed to the information we requested them, aggregate times, if they could instrumentality attraction of this signifier of telephone for and we had been assured they might,” Swift wrote pursuing the presale fiasco and subsequent fashionable terms tag on-sale cancellation.

Ticketmaster apologized to Swift and her lovers successful a assertion launched connected Nov. 18, claiming it didn’t expect the flood of lovers who mightiness enactment thru the Verified Fan program.