Taylor Swift Fans Sue Ticketmaster Over Ticketing Fiasco - Rolling Stone

More than two twelve Taylor Swift fans from 13 states are suing Ticketmaster aft its “Eras Tour” ticketing debacle, which near galore fans without tickets, portion prices connected the secondary marketplace skyrocketed.

The suit was submitted connected Friday successful Los Angeles County District Court successful California, wherever Ticketmaster’s genitor institution Live Nation is located. The complaint, obtained by Rolling Stone, alleges Ticketmaster violated the California Cartwright Act and the California Unfair Competition Law during its presale to “verified” fans connected Nov. 15 and 16.

The 26 plaintiffs impeach Live Nation Entertainment, Inc. — Ticketmaster’s genitor institution — of fraud, terms fixing, and antitrust violations, and “intentional misrepresentation,” among different allegations.

“Millions of fans waited up to 8 hours and were incapable to acquisition tickets,” the ailment reads. It accuses the summons elephantine of “intentionally and purposefully mislead[ing] summons purchasers by allowing scalpers and bots entree to TaylorSwiftTix presale,” the ailment states.

In summation to Ticketmaster controlling the superior summons market, the suit alleges its enlargement into the secondary summons marketplace on with the company’s agreements with stadiums “force fans to bargain much costly tickets that Ticketmaster gets further fees from each clip the tickets are resold.”

Ticketmaster did not instantly respond to Rolling Stone’s petition for comment.

The suit besides accused the institution of “intentionally provid[ing] codes erstwhile it could not fulfill summons demand,” an contented Swift herself confronted pursuing the ticketing chaos. “I’m not going to marque excuses for anyone due to the fact that we asked them, aggregate times, if they could grip this benignant of request and we were assured they could,” Swift wrote pursuing the presale fiasco and subsequent general summons on-sale cancellation.

Ticketmaster apologized to Swift and her fans successful a connection released connected Nov. 18, claiming it didn’t expect the flood of fans who would enactment done the Verified Fan program.

The caller ailment seeks a civilian good of $2,500 per violation, alongside plaintiffs seeking the costs of attorneys’ fees, and immoderate further alleviation the tribunal deems.

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Earlier this week amid the fallout implicit the Swift on-sale, Senators Richard Blumenthal and Marsha Blackburn asked the Federal Trade Commission to explain wherefore it hasn’t cracked down much connected ticket-buying bots. Meanwhile, Minnesota Senator Amy Klobuchar and New York representative Alexandria Ocasio-Cortez have some raised concerns over Live Nation Entertainment’s alleged monopoly, portion it was besides reported that the Department of Justice’s antitrust division had launched an investigation into Live Nation adjacent earlier the Swift on-sale. 

This station was updated with accusation connected suit submission information.