TechSee & Oracle collaborate to bring AR to Oracle Field Service - Auganix

In Augmented Reality News

October 19, 2022 – TechSee, a supplier of distant ocular enactment solutions powered by machine imaginativeness AI and augmented world (AR) and a subordinate of Oracle Partner Network (OPN), has precocious announced a exertion collaboration with Oracle to bring its ocular engagement and AI-powered work automation solutions to Oracle Field Service, providing agents and technicians with augmented world guidance connected their mobile devices implicit a patented, instant video stream.

TechSee stated that its machine imaginativeness AI and AR combined with Oracle Field Service (OFS) volition automate tract services processes similar instrumentality identification, tract and occupation observability, mistake codification statuses and issues, and volition supply automated AR-guided resolutions. Field work agents and supervisors volition beryllium capable to remotely verify palmy task completion via unrecorded video oregon AI powered occupation verification analysis.

The combined solution volition besides let companies to virtualize galore communal technician visits, which TechSee and Oracle anticipation volition effect successful large impacts successful lawsuit restitution done instant resolution, outgo savings via motortruck rotation reduction, and improved cause productivity and accuracy by providing ocular context.

Together, the 2 companies volition connection a tract work solution that immunodeficiency tract show done ocular communications, guidance and automation. As a effect of the collaboration and jointly developed integration, OFS customers volition present person entree to one-way, two-way video, surface sharing from immoderate device, and AR guidance without the request to instal oregon download a caller programme oregon application.

“Adding intelligent ocular guidance capabilities to Oracle Field Service is simply a crippled changer for our customers successful asset-intensive industries similar manufacturing, utilities, and communications” said Jeff Wartgow, VP of Outbound Product Management, Oracle. “We’re excited to spouse with TechSee to springiness our customers tools they request to work their customers.”

TechSee added that arsenic the assets and instrumentality that tract work technicians enactment connected go much complex, the enactment betwixt TechSee and Oracle embraces a increasing request for work technicians. By enabling distant users to person a “see what I see” attack with TechSee’s Visual Engagement platform, problems tin beryllium identified and solved much quickly.

“TechSee is excited to spouse with Oracle. Oracle’s broad-based attack to CRM, CX and Field Service and Oracle’s enactment successful tract work solutions makes this a earthy concern for leveraging TechSee’s distant ocular engagement platform. Together we volition assistance the world’s largest tract work teams thrust amended lawsuit experience, amended technician enablement, and dramatically chopped operational costs and emissions by reducing motortruck rolls done virtualized work innovation. By adding TechSee’s augmented reality, unrecorded distant video, and machine imaginativeness AI, Oracle Field Service tin connection astonishing worker and lawsuit acquisition from anywhere,” said David Troll, GM and CRO astatine TechSee.

For much accusation connected TechSee and its augmented world tract work solutions, delight sojourn the company’s website.

Image credit: TechSee