The Local's Guide to Internet Service in the Bay Area - SFGATE

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Get the wrong scoop connected everything net successful the Bay Area, including speeds, prices, and transportation types.

A pistillate   works   connected  her machine  successful  San Francisco.

A pistillate works connected her machine successful San Francisco.

Ascent/PKS Media Inc./Getty Images

Whether you’re relocating to the Bay Area oregon you’ve been residing present for a decennary oregon more, picking the close net supplier tin beryllium challenging. With 28 net providers serving the Bay Area, there’s truthful overmuch to cognize astir the transportation types, companies, speeds, and prices to get the champion deal. We’ll spell implicit these details and more, truthful you tin prime an net work that meets each your household’s needs.

Bay Area Internet astatine a Glance
Number of Internet Providers: 28
Internet Plans Starting Price: $19.95 per month
Max Download Speeds: 10 Gbps
Most Available Internet Provider: Xfinity
Fastest Internet Connection: Fiber

How Do I Choose the Best Internet Service?

Choosing an net supplier isn’t overmuch antithetic from buying immoderate different merchandise oregon service. Imagine net providers are similar cars. Usually, you prime a car based connected features specified arsenic the model, make, horsepower, and MSRP. Instead, erstwhile selecting your net provider, you should see transportation types, competition, speeds, and prices. Here are immoderate tips to travel to get the champion net supplier successful the Bay Area for you:

  • Choose the transportation benignant that suits you best. The net comes successful galore antithetic sizes, shapes, and forms. When looking for your net provider, you should take the transportation benignant that matches your household’s activities. If your location is afloat of gamers and streamers, thenv fibre oregon cablegram net is best. Maybe your household enjoys being outside, boating, and RVing. If so, fixed wireless, 5G, oregon outer could beryllium amended options.
  • Understand what differentiates the competition. Between each the perks, plans, and prices, picking your supplier means knowing the main players successful the Bay Area and what they offer. Do you privation a supplier with inexpensive plans and slower speeds oregon 1 with accelerated plans and precocious prices? These factors assistance to separate the close supplier for your household.
  • Select net speeds based connected your needs. Everyone interacts with the net differently, whether streaming, gaming, oregon browsing, and each enactment requires definite speeds. More users and devices connected your web volition besides rise your home’s velocity necessities. Take these factors into information erstwhile selecting what benignant of transportation your household needs.
  • Pick a supplier with prices that conscionable your budget. Internet work is an concern that tin rapidly adhd up if you aren’t mindful of unnecessary options and bundling options. For instance, if you don’t really request gigabit speeds, TV, oregon location telephone services, see omitting them to lessen your monthly bill. Also, take a supplier with information cap, contract, and interest policies that won’t permission you paying much successful the agelong run.

Which Internet Connection Types Are Available?

Internet prime mostly depends connected your location. If your location is successful a densely populated municipality area, specified arsenic downtown San Francisco, Oakland, oregon San Jose, you’re apt to person entree to astir transportation types, including fiber, 5G, and cable. On the different hand, if you reside successful the suburbs, outskirts of the city, oregon successful an underserved area, similar Concord, Berkeley, oregon Vallejo, you whitethorn person to edifice to utilizing DSL, fixed wireless, oregon adjacent outer services.

The close transportation benignant for you volition besides hinge connected your home’s net usage. Does your household bask streaming, gaming, and creating contented connected galore devices? If so, high-speed fibre and cablegram connections volition champion suit your needs. If not, and your household lone has a fewer users who bask browsing, shopping, and occasionally streaming, past 5G Home Internet, fixed wireless, oregon DSL whitethorn acceptable you better. Learn much astir the transportation types, however they work, what net providers usage them, and their pros and cons below.

Connection typeDescriptionBay Area net providersDownload speeds (up to)ProsCons
Fiber Fiber-optic solid cables transportation net information via airy pulses. AT&T, Xfinity, Sonic, Google Fiber, Frontier, PAXIO, Unwired, Race, and Tekify Fiber & Wireless 10 Gbps *Incredibly fast

*Increasingly affordable

*Limited availability

*Complex installation

Cable Coaxial cables transmit electrical pulses on copper wires. Xfinity and Astound Broadband 1.2 Gbps *Established infrastructure

*Gigabit plans available

*Possible information caps

*Occasional contracts

5G Cellular towers pass information with vigor frequencies. T-Mobile 5G Home Internet 300 Mbps *Easy installation

*Increasing speeds

*Limited availability

*Affected by weather

Fixed wireless An antenna communicates with a supplier operation done vigor waves. Sail Internet, Monkeybrains, Starry Internet, Etheric Networks, Cruzio Internet, RazzoLink, Valley Internet, and WilloWeb 300 Mbps *Availability successful agrarian areas

*Low latency

*Direct enactment of show required

*Developing technology

Satellite A roof-mounted crockery sends information to an orbiting geostationary satellite. Viasat and HughesNet 150 Mbps *Global availability

*Wireless technology

*Difficult to install

*Volatile connection

DSL Existing copper telephone lines transport net data. AT&T, Sonic, South Valley Internet, Frontier, and Raw Bandwidth Communications 100 Mbps *Utilizes existing infrastructure

*Simple to install

*Expensive

*Slow connections

Who Are the Main Internet Provider Competitors?

Whether it’s Coca-Cola versus Pepsi, Apple versus Android, oregon DC versus Marvel, a fewer main competitors thin to predominate astir products and services, and net providers are nary different. When searching for net work successful the Bay Area, you request to cognize who the large players are and wherefore radical flock to 1 implicit another. Let’s look astatine the large net providers to recognize what they connection and the areas successful the Bay Area they serve.

AT&T

AT&T offers a operation of speed, availability, and reliability to customers successful the Bay Area. With symmetrical speeds up to 5 Gbps, AT&T’s fiber-optic web is 1 of the fastest successful the area, though it doesn’t scope the utmost speeds offered by Xfinity. That said, AT&T Fiber is the astir wide fibre solution, extending to much cities successful the Bay Area than Xfinity, Google Fiber, oregon section fibre providers combined. If you’re successful an country wherever AT&T’s fibre offerings are much scattered (such arsenic Novato, Vallejo, and Santa Clara), cheque retired the company’s DSL services that scope astir each code contempt being slower plans overall.

AT&T’s offerings surpass Xfinity and Astound Broadband successful the Bay Area with their long-standing past of reliability and stellar lawsuit service. In fact, J.D. Power ranks AT&T No. 2 successful the West for lawsuit service successful the latest U.S. Residential Internet Service Provider Satisfaction Study. Additionally, AT&T besides outranks Xfinity successful the American Customer Satisfaction Index

Sign Up for AT&T

Xfinity

Xfinity is simply a powerhouse net supplier successful the Bay Area that provides subscribers with bundle services, flexible program selection, and affordability. Unlike AT&T and T-Mobile, which lone connection telephone options, Xfinity allows customers to brace their net work with a afloat enactment of location services, including TV, location phone, mobile, and adjacent location security. Keeping everything connected 1 measure gives you convenience, the quality to customize your location services based connected your household's needs, and a sizeable discount.

Even though Xfinity’s fibre web reaches ace accelerated speeds up to 6 Gbps, its fibre plans autumn abbreviated successful presumption of availability. Xfinity fibre sum successful Hayward, Berkeley, and Oakland is comparatively non-existent erstwhile compared to AT&T’s sum country oregon adjacent section fibre net providers. Instead, Xfinity’s strengths prevarication much connected the cablegram broadside of things, wherever it has a multitude of net program speeds and options you tin customize to your needs. Xfinity cablegram net is widespread, covering much of the Bay Area than immoderate different wired net provider, and it starts astatine conscionable $24.99 per month. Yet, to get the champion woody with Xfinity internet, you’ll request to motion a contract, which you won’t person to bash with AT&T oregon T-Mobile.

Sign Up for Xfinity

T-Mobile

Offering sum to much than 30 cardinal households nationwide, surpassing immoderate different 5G net supplier successful the U.S., T-Mobile 5G Home Internet is the newest large net supplier and the champion 5G net solution successful the Bay Area. T-Mobile 5G Home Internet separates itself from wired counterparts AT&T and Xfinity by providing straightforward program pricing, nary hidden fees, nary information caps, nary contracts, countless sign-up perks, and important availability passim each Bay Area city.

T-Mobile 5G Home Internet is the provider’s lone plan, truthful you won’t person to sift done program oregon terms options similar with AT&T oregon Xfinity. For $50 per period it delivers its apical download speeds up to 182 Mbps. Unlike different providers, T-Mobile 5G Home Internet is besides casual to install, boasting the quality to spell from container to browsing successful conscionable 15 minutes without the request for nonrecreational installation oregon fees. From escaped streaming services to discounts for bundling with mobile, erstwhile you motion up for T-Mobile 5G Home Internet, you’ll entree an assortment of sign-up perks adjacent surpassing the generous offerings from AT&T and Xfinity. In presumption of value, flexibility, and availability, T-Mobile 5G Home Internet is simply a large enactment for astir small- to medium-sized households successful the Bay Area.

Sign Up for T-Mobile

Who Are the Fastest Internet Providers?

From distant enactment to gaming online and streaming your favourite shows, your household’s net velocity requirements volition alteration depending connected these types of usage. Do you person a large household that spends tons of clip connected the net with assorted devices? Then you should see gigabit (speeds of 1 Gbps oregon above) net plans to guarantee you person a reliable and capable connection. Or, is your location smaller with a fewer individuals who occasionally bask streaming and utilizing societal media? If so, plans beneath a gigabit whitethorn beryllium capable for you.

For households that request the highest speeds, determination are respective multi-gig net providers successful the Bay Area. The fastest of these providers is Xfinity, whose fibre net work delivers speeds up to 6 Gbps done the Gigabit Pro plan. However, since this program costs $299.95 per period and Xfinity’s fibre sum country is limited, it mightiness beryllium unattainable for immoderate subscribers.

If you’re looking for a decent mediate crushed successful presumption of velocity and price, AT&T Fiber is simply a large option. While AT&T offers speeds up to 5 Gbps for $180 per period with the Internet 5000 plan, you tin get little velocity and much worth with the 2 Gbps, 1 Gbps, oregon 500 Mbps plans from AT&T for $110, $80, oregon $65 per month, respectively. These speeds are plentifulness for 4K streaming, no-lag gaming, and teleconferencing simultaneously.

While fibre net provides awesome speeds, you mightiness see utilizing cablegram net from Astound Broadband oregon Xfinity alternatively if your household isn’t uploading contented often. Xfinity offers cablegram plans with 600 Mbps and 1.2 Gbps download speeds for $60 and $80 per month. However the champion cablegram program for velocity and terms is Astound Broadband’s 1.2 Gig Internet plan, with download speeds up to 1.2 Gbps for $50 per month.

Internet providerFastest planPriceDownload speeds (up to)Upload speeds (up to)Connection typeBay Area cities not covered
Xfinity Gigabit Pro $299.95 per month 6 Gbps 6 Gbps Fiber Saratoga, San Bruno, Martinez, Bay Point, and Vallejo
AT&T Internet 5000 $180 per month 5 Gbps 5 Gbps Fiber Novato and Los Gatos
Astound Broadband Powered by Wave 1.2 Gig Internet $50 per month 1.2 Gbps 50 Mbps Cable San Jose, Fremont, Sunnyvale, San Leandro, Hayward, Richmond, San Rafael, and Vallejo
Google Fiber Webpass 1 Gig $70 per month 1 Gbps 1 Gbps Fixed wireless San Jose, Fremont, Hayward, Sunnyvale, Santa Clara, San Mateo, Vallejo, Richmond, and Concord
PAXIO 1 Gbps Fiber $89.50 per month 1 Gbps 1 Gbps Fiber San Francisco, Fremont, Daly City, San Bruno, San Mateo, Palo Alto, Richmond, San Rafael, and Vallejo

Who Are the Cheapest Internet Providers?

While we would each emotion to thrust Porsches everywhere, the world is that velocity (as amusive arsenic it is) isn’t applicable oregon budget-conscious. The aforesaid applies to your net supplier — getting the fastest supplier is great, but you don’t person to walk a ton of wealth each period to get what you request retired of the service. In fact, aggregate net providers successful the Bay Area connection plans for little than $50 per month.

If you’re looking for the implicit cheapest net supplier successful the Bay Area, cheque retired Astound Broadband. Astound Broadband’s 100 Mbps Internet program offers download speeds up to 100 Mbps for $19.95 per month, which is faster and cheaper than Xfinity. While this program is large for the frugal-minded, the biggest occupation with Astound Broadband is constricted availability. You won’t find this program successful San Jose, Fremont, oregon galore surrounding areas. For the adjacent champion thing, subscribe to Xfinity’s Connect program for download speeds up to 50 Mbps for $24.99 per month. You won’t get arsenic overmuch velocity arsenic different providers with this plan, but it’s arsenic arsenic inexpensive arsenic Astound Broadband’s plan, and it’s disposable virtually everyplace successful the Bay Area (except San Bruno).

For conscionable $10 to $20 much per month, you tin importantly summation your net speed. Monkeybrains offers download speeds up to 300 Mbps for $35 per month, portion Sail Internet reaches up to 200 Mbps for $45 per month. Each of these providers delivers tremendous worth astatine a outgo of little than $0.25 per Mbps. Still, each this velocity comes with a caveat — since they’re some fixed wireless providers, you whitethorn not ever get the velocity oregon reliability advertised.

When it comes to perks and discounts, specified arsenic acquisition cards, escaped streaming subscriptions, and mobile-bundling deals, T-Mobile 5G Home Internet gives subscribers important worth for the cost. With download speeds up to 182 Mbps, T-Mobile 5G Home Internet is faster than Astound Broadband and Xfinity, and T-Mobile’s 5G web is much accordant than accepted fixed wireless. While it does outgo $50 per month, erstwhile you origin successful each the freebies, T-Mobile 5G Home Internet is simply a contender for 1 of the champion fund finds successful the Bay Area.

Internet providerCheapest planStarting PriceDownload speeds (up to)Internet valueConnection typeBay Area cities not covered
Astound Broadband Powered by Wave 100 Mbps Internet $19.95 per month 100 Mbps $0.20 per Mbps Cable San Jose, Fremont, Sunnyvale, San Leandro, Hayward, Richmond, San Rafael, and Vallejo
Xfinity Connect $24.99 per month 50 Mbps $0.50 per Mbps Cable San Bruno
Monkeybrains Residential Internet $35 per month 300 Mbps $0.12 per Mbps Fixed wireless Only disposable successful San Francisco
Sail Internet Unlimited Internet $45 per month 200 Mbps $0.23 per Mbps Fixed wireless San Francisco, Oakland, Berkeley, Mountain View, San Mateo, Richmond, Vallejo, and Martinez
T-Mobile 5G Home Internet $50 per month 182 Mbps $0.27 per Mbps 5G Home Internet N/A

Finding the Right Internet Provider for Your Home

Whether you’re a gamer, streamer, distant worker, oregon each of the above, astir everyone relies connected the net truthful it’s important to take a supplier that suits your needs and budget. If you prime your supplier by looking astatine the transportation types, competition, speeds, and prices successful your area, you’re bound to find a due acceptable for your household. Looking for circumstantial suggestions for your Bay Area metropolis and beyond? Check retired our champion net supplier picks successful 1 of our different articles:

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