What are my rights if my flight is cancelled?

Heathrow Airport is closed each time Friday owed to a occurrence astatine a adjacent electrical substation that supplies it with power.

The UK's busiest airdrome has warned of important disruption implicit the coming days, with astatine slightest 1,300 flights successful and retired cancelled.

What are your rights if your travel has been disrupted and tin you get your wealth back?

If your formation is covered by UK law, your hose indispensable fto you take betwixt either getting a refund oregon being booked connected to an alternate flight.

You tin get your wealth backmost for immoderate portion of the summons you person not used.

So if you booked a instrumentality formation and the outbound limb is cancelled, you tin get the afloat outgo of the instrumentality summons refunded.

If you judge a refund, your hose has nary further work of attraction to you. If you request to marque immoderate different arrangements, you volition request to bash truthful yourself.

If you inactive privation to travel, your hose is obliged to get you connected a caller formation arsenic soon arsenic possible, including with rival carriers from alternate airports.

Bear successful caput though, with truthful galore flights cancelled, different airports volition beryllium stretched arsenic well.

If determination are different suitable modes of transport, specified arsenic the bid for home journeys, past you person a close to beryllium booked connected to that alternate transport instead.

If your formation was coming into Heathrow connected a non-UK airline, past you should cheque the presumption and conditions of your booking.

If you are stuck overseas oregon astatine the airport, your hose is obliged to connection you further assistance, including:

• free accommodation, if you person to enactment overnight to alert the adjacent day
• transport to and from the accommodation
• a tenable magnitude of nutrient and portion (often successful the signifier of vouchers)
• a mode for you to pass (often by refunding the outgo of calls)

If your hose is incapable to put assistance, you person the close to organise this yourself and assertion backmost the outgo later.

The Civil Aviation Authority advises radical to support receipts and not walk much than necessary.

If your question security argumentation includes travel disruption, you should beryllium covered if you person to cancel your question plans.

The Association of British Insurers advises you to cheque your argumentation details and talk to your insurer if you're not definite what is included. You whitethorn beryllium capable to recoup different expenses specified arsenic car prosecute oregon airdrome parking fees.

Any bookings made done a recognition paper whitethorn besides person recoverable costs.

Keep successful interaction with your hose for further information.

Heathrow is closed until astatine slightest 23:59 connected Friday but has warned customers to expect "significant disruption implicit the coming days".

The disruption is apt to impact different airports arsenic good arsenic flights are being diverted.

When dense snowfall closed Heathrow's runways for a time successful December 2010, it resulted successful much than 4,000 flights being cancelled implicit 5 days.

Heathrow's helpline fig is 020 8757 2700.