When Apple publishes a large OS update, a tiny fig of users whitethorn find their device absorption solution stops working. In astir cases, it’s not truly a occupation astatine all, conscionable a licensing information that needs to beryllium resolved.
Make a diary day for T&Cs and different settings
Apple often requests its customers o.k. caller presumption and conditions (T&Cs) erstwhile large OS updates rotation out. You astir apt needed to judge caller T&Cs erstwhile you upgraded to iOS 16 oregon macOS Ventura.
The occupation for managed instrumentality fleets is that if these aren’t approved, definite features may halt functioning. Fortunately, you tin easy get your systems moving again successful Apple Business Manager.
If you unfastened Apple Business Manager with admin access, you’ll find a mounting that lets you judge immoderate recently published T&Cs there. This isn’t specified an arduous request ,as you won’t beryllium expected to pat distant to o.k. permissions for each instrumentality — you indispensable conscionable judge each acceptable of caller presumption erstwhile to o.k. them crossed each your managed Apple devices. Another payment is that your users volition not beryllium asked to o.k. the petition themselves connected their ain device; you volition already person approved the caller T&Cs from the console.
If you don’t approve, things tin spell wrong
The occupation is that until those T&Cs are approved, you whitethorn find your fleet unresponsive, recently purchased app licenses unavailable, oregon recently added devices invisible successful Apple Business Manager. If you're having immoderate of these problems, it’s worthy opening Apple Business Manager successful admin mode and guarantee you’re up to day with T&C approval. Your admins should person been notified of the change, truthful it’s not a occupation astir radical volition have, though you mightiness inactive brushwood it astatine times, arsenic caller unit participate Mac admin roles, for example.
Once you’ve approved the T&Cs, you should find your MDM strategy begins to enactment usually erstwhile again, though it whitethorn instrumentality a small clip for the alteration to proliferate crossed the system.
There are different permissions Apple admins whitethorn request to retrieve to update each year. Device enrollment, Apple Push Notification (APN) work certificate, and Apps and Books tokens each request attention. In astir cases, your MDM strategy should archer you erstwhile specified a refresh is required. But adjacent the champion systems person failures (often erstwhile alerts travel arsenic cardinal staffers permission oregon instrumentality caller positions); you tin rectify the occupation by either renewing your APN certificate from the aforesaid Apple ID you utilized to make it successful the archetypal place, oregon by pursuing the instructions successful Apple’s MDM server configuration oregon Apps and Books "server token" guides.
In the second case, you should find the mounting you request to set successful Preferences>Payments & Billing>My Server Tokens.
The method successful the madness
The request to refresh permissions and o.k. T&Cs whitethorn look a small cumbersome, but determination is an accidental locked wrong the process: each clip you o.k. things, you besides get a accidental to reappraisal however permissions are assigned. That’s not a immense contented successful presumption of instrumentality management, arsenic you astir apt support tabs connected who devices are assigned to, but tin supply a small payment successful presumption of bundle licensing, arsenic you whitethorn place licenses you nary longer request to assign.
The superior acquisition is the aforesaid arsenic it usually is — erstwhile things spell wrong, don’t panic — conscionable cheque that each your settings are up to date. Device absorption is conscionable similar security, aft all, 9 times retired of 10 the biggest problems revolve astir quality error. I’s the problems you can’t resoluteness easy that necessitate you to support the accomplishment basal you request to support your systems rolling when thing much important goes awry.
Additional improvements successful macOS Ventura
- Apple has improved Mac MDM with this important feature
- How Apple is improving Mac instrumentality absorption successful macOS 13
- What is Managed Device Attestation connected Apple platforms?
- Apple Business Essentials present supports non-App Store installs connected Macs
- WWDC: What is Rapid Security Response and however to alteration it?
- What is USB Restricted Mode successful macOS Ventura, and wherefore bash you privation it?
- How Apple is improving azygous sign-on
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